Netcracker Technology and Swisscom received the 2026 FutureNet Award for Autonomous Network Operations. The recognition took place during the FutureNet World event in London. The recognition highlights a large-scale telecom transformation focused on faster service delivery, lower operational costs, and improved service quality.
The Autonomous Network Operations initiative centered on expanding operational autonomy across multiple network domains. The companies built on Netcracker’s Domain Automation Solution in the IP Transport domain. The platform includes intent-based orchestration, unified inventory, AI capabilities, and closed-loop assurance.
The collaboration created a reusable domain automation blueprint. This framework allowed teams to use standardized tools, systems, and operational assets. The companies stated that the model established “a consistent foundation for high levels of autonomy and scaling agentic AI.”
Telecom Automation Blueprint Accelerates Deployment
The companies delivered the solution through an IT-as-a-Service model. The SaaS platform supported deployment across B2B, Fiber Access, LAN, and cross-domain environments. According to the announcement, deployment times dropped by more than 60%. Development costs also decreased by 40%.
Rudolf Strijkers, Lead Architect Network & Infrastructure IT at Swisscom, said, “By adopting an IT-as-a-Service model with Netcracker, we have been able to rapidly scale domain automation, reduce costs, and accelerate time-to-market while laying the foundation for AI-driven autonomy at scale. By modernizing and automating new domains and scaling them across our business, we are in an excellent position to adopt and leverage new technologies and bring additional benefits to our organization.”
Giles Cummings, Founder and CEO at FutureNet World, said, “The judges were very impressed by Netcracker’s real-world transformation with its customer, Swisscom, that resulted in a clear pathway for company-wide autonomous networking. We congratulate both companies for a truly compelling operations transformation that has led to tangible business benefits.”
Ari Banerjee, Chief Strategy Office at Netcracker, said, “Working with Swisscom for many years has put us in a position of trust and partnership that started with joint strategy sessions and led to accelerated rollout of autonomous operations across the business. We are extremely proud to be recognized for this innovative and bold transformation approach, which has set a new benchmark for autonomous operational excellence in telecom.”
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News Source: Businesswire.com
