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Advancing New Zealand’s Healthcare System​

5 myths about technology in healthcare, busted. New Zealand’s healthcare system has long been the envy of the developed world. It is effective, accessible, affordable and equitable. ​ Yet, left to its own devices, it is becoming increasingly clear that the system will begin to fail on all these measures – possibly sooner than we […]

Advancing Australia’s Healthcare System​

5 myths about technology in healthcare, busted. Australia’s healthcare system has long been the envy of the developed world. It is effective, accessible, affordable and equitable. ​ Yet, left to its own devices, it is becoming increasingly clear that the system will begin to fail on all these measures – possibly sooner than we imagine. […]

ServiceNow Healthcare eGuide ​

Streamline the delivery of value-based care with the ServiceNow Digital Health Platform Facing critical challenges like staff shortages and the need for increased productivity, the healthcare sector is seeking innovative solutions. ServiceNow’s Digital Health Platform provides a vital response, enhancing patient care and operational efficiency through seamless data integration and streamlined workflows. It automates processes, […]

Say YES to Investing in Patients and Care Teams​

How today’s healthcare leaders are reducing costs and innovating for a better tomorrow for patients, care teams, and communities Healthcare in the 21st century is complicated. Around the world, patients must navigate an often-bewildering system to get the care they need. Care teams, whose workload keeps growing, must balance the increasing demand for services with […]

Megatrends Webinar OnDemand

In this webinar, we’re joined by Simon Morris, UKI Area VP at ServiceNow and Kelley Steven-Waiss, Chief Transformation Officer/VP at ServiceNow, to discuss the key trends of today, how leaders should approach them, and the opportunities presented by new technologies. Following the launch of our Megatrends eBook, featuring quotes from our customers such as Aviva, […]

Unveiling the power of megatrends

We asked customers, partners, and our own internal executives for their take on the opportunities and risks facing us as we head into 2024. Explore our full eBook for a breakdown of the four ‘megatrends’ set to dominate the business agenda this year, including: Find the full trends overview — what they are, and why […]

Raise the bar for banking experiences

It’s harder than ever to stand out in today’s banking environment. From new competitors chipping away at market share to corporate giants launching fintech ventures, it seems everyone has banking ambitions. With so much noise in the market, frictionless, omnichannel customer experiences are crucial. Download this ebook and learn why transforming your middle and back […]

Customer service insights in the GenAI era

Join us as we unveil exclusive insights from our CX Trends survey. Discover the intricacies of connecting with the customer, empathize with challenges agents confront daily, and understand the pressures weighing on CX leaders. Immerse yourself in a thoughtful conversation among industry experts as they share individual experiences and discuss strategic recommendations, including how AI […]

Claims in the age of generative AI

Claims in the age of generative AI Understanding the future impact of AI advances The rise of generative AI has the potential to turn the claims department on its head, with claims being handled more efficiently than ever. But how will the role of the handler change, and how can leaders prepare? Download Now