The AI platform for business transformation
In business, change is constant. From driving growth to increasing productivity and from establishing an innovation culture to outperforming the competition—today’s pace of change requires successful businesses to react faster than they’ve ever done before. Download The AI platform for business transformation Whitepaper
IDC Infobrief
As companies enhance their digital business capabilities, they are increasingly focused on deriving value from AI. This expected value comes in the form of optimized processes, augmented automation, and digital business model innovation, for example. Download IDC Infobrief Whitepaper
Catalyst for change: How technology leaders can be key allies for customer and employee experience initiatives
The pace of change is accelerating, with technology at the heart of the transformation. And every organization, whether they’re focused on optimization or innovation, is racing to catch up. Unfortunately, these efforts to keep up can result in unsatisfactory experiences for employees and customers. In the hurry to get ahead, your customer and employee experiences […]
4 tips every innovative company needs to succeed in digital transformation
Digital transformation is more than just a trend—it’s become a mindset for business and IT leaders. That’s because innovative companies know that the key to growth lies in the ability to adapt to change…anytime, anywhere. They understand that blurring the line between experimentation and expectation puts them at the forefront of their market, driven by […]
Overcoming the hurdles to delivering patient care
How can healthcare organisations overcome the hurdles to patient care when faced with numerous operational challenges affecting care teams? By streamlining every interaction, appointment, and point of contact through the ServiceNow platform. Explore this ebook to discover how healthcare providers, similar to yours, are revolutionising healthcare operations with ServiceNow. They’re reclaiming valuable time for staff […]
Overcoming the hurdles to delivering patient care
How can healthcare organisations overcome the hurdles to patient care when faced with numerous operational challenges affecting care teams? By streamlining every interaction, appointment, and point of contact through the ServiceNow platform. Explore this ebook to discover how healthcare providers, similar to yours, are revolutionising healthcare operations with ServiceNow. They’re reclaiming valuable time for staff […]
CUSTOMER EXPERIENCE (CX) TRENDS
88% of customers say that one of the most valuable parts of the customer experience is getting timely answers from service agents. Read this report to discover how to satisfy customers who are feeling disconnected, by getting them to a live agent faster and more efficiently. See how you can empower agents with real-time information […]
CUSTOMER EXPERIENCE (CX) TRENDS
88% of customers say that one of the most valuable parts of the customer experience is getting timely answers from service agents. Read this report to discover how to satisfy customers who are feeling disconnected, by getting them to a live agent faster and more efficiently. See how you can empower agents with real-time information […]
Accelerate XaaS with frictionless CX in tech
How can technology providers accelerate anything-as-a-service (XaaS) growth, while lowering costs? By breaking down silos across the CX ecosystem, you can decrease cost to serve and meet customer expectations for fast, convenient service experiences. Read this ebook to learn how you can drive customer loyalty, increase productivity and improve your bottom line, by automating and […]
Accelerate XaaS with frictionless CX in tech
How can technology providers accelerate anything-as-a-service (XaaS) growth, while lowering costs? By breaking down silos across the CX ecosystem, you can decrease cost to serve and meet customer expectations for fast, convenient service experiences. Read this ebook to learn how you can drive customer loyalty, increase productivity and improve your bottom line, by automating and […]
