Simpro Group recently announced the acquisition of Delight to bolster its new AI-First Platform strategy. Delight offers an innovative AI-driven customer engagement solution for the trades. This acquisition helps Simpro deliver smarter tools to trade and construction businesses. The company wants to transform how field service professionals manage their daily operations.
With the integration of Delight, Simpro improves its capabilities in automating complex workflows. This is a major shift towards a dedicated AI-First Platform strategy. This technology will enable customers to discover repeat work and service growth opportunities. Consequently, businesses can reduce manual tasks and significantly improve overall profit margins.
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Intelligence
The integration will bring advanced data insights to thousand
“We’re building the world’s first and only AI-first operating platform for the trades. This acquisition is a strategy in action, extending the platform in a way that helps our customers communicate with their customers, grow revenue, and improve profitability. This is not about small gains for our customers, think 200 percent, not 10 percent profit,” said Fred Voccola, Chairman and CEO of Simpro Group.
“Joining Simpro Group allows us to scale that mission dramatically. Together, we’re delivering intelligent, practical solutions that directly drive growth and profitability,” stated Will Dinkel, Co-Founder of Delight.
The company plans to maintain high standards of data security during this transition. Delight is available immediately to all Simpro customers worldwide. These updates will focus on enhancing the user experience through intelligent automation. Simpro continues to invest heavily in research and development for its software suite.
The deal marks a major milestone for the field service technology sector. It shows a growing demand for specialized artificial intelligence in manual industries. Industry leaders expect this partnership to set a new standard for job management tools. Simpro Group remains committed to supporting the growth of trade businesses worldwide.
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