New Relic recently announced a specialized monitoring tool for ChatGPT apps. This new observability solution offers businesses complete visibility into their applications. These custom apps often live within the ChatGPT interface. Engineering teams can now eliminate the “black box” of embedded AI. This allows them to optimize performance and drive more revenue. The observability solution helps developers fix application issues quickly. It also ensures a better user experience for generative AI customers.
“Bringing business services into the natural flow of a ChatGPT conversation is a powerful, intuitive, and revenue-generating strategy. But once your carefully crafted application instantiates inside ChatGPT, it traditionally enters a black box where standard browser monitoring tools can fail,” said New Relic Chief Product Officer Brian Emerson.
Enhanced Visibility for AI Engineering Teams
This observability solution addresses specific technical challenges in AI sandboxes. Standard tools often struggle with i-frames and complex security headers. New Relic’s browser agent now collects vital telemetry data easily. It tracks latency and connectivity within the ChatGPT i-frame. Developers can see if AI responses trigger syntax failures. The platform also identifies “rage clicks” and layout instability. This data helps teams understand how users interact with content.
“At New Relic, we’ve worked quickly to stay steps ahead of customers who want to maximize this opportunity, ensuring that businesses monetizing gen AI aren’t flying blind when it comes to user experience and system health,” Emerson stated.
The tool is available on the New Relic Intelligent Observability Platform. Existing users can install the latest browser agent now. New customers can sign up for a free account. This launch helps businesses maintain high security and privacy standards. It also provides end-to-end traceability for every transaction.
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News Source: Businesswire.com
