Kinaxis® Inc., a global leader in supply chain orchestration, has launched Maestro Agents, a major leap forward in AI-driven decision intelligence for the supply chain industry.
Now available to Kinaxis customers and natively embedded in Kinaxis Maestro®, these AI-powered, context-aware digital co-workers help planners move faster from issue to action. They turn disruption into opportunity while strengthening the resilience of global supply chains.
Unlike traditional AI tools that operate separately, Maestro Agents plan with users, not for them. The system brings explainable AI into live planning environments. It creates smart supply chains that can succeed in a world of constant change.
Advancing the Era of Agentic Supply Chain Intelligence
“Kinaxis agents are already helping our teams collaborate more effectively with customers and contract manufacturers,” said John Finnigan, Senior Director of Advanced Planning at Jabil. “With human-in-the-loop safeguards, we’re reaching decisions faster and building a stronger, networked supply chain.”
With Maestro Agents, Kinaxis transitions the supply chain journey from conversational AI to decision-based agentic orchestration. The system understands live data, operational constraints, and trade-offs which helps to make better decisions.
The company plans to expand this ecosystem further with Maestro Agent Studio, which is currently in limited release. An Agent Marketplace is expected in 2026. This will help customers scale their AI-driven operations safely and efficiently.
AI That Explains, Adapts, and Acts in Real Time
“Today’s supply chains face constant volatility,” said Andrew Bell, Chief Product Officer at Kinaxis. “Maestro Agents bring explainable AI into the moments that matter, empowering leaders to respond quickly, build resilience, and adapt with confidence.”
According to Eric Thompson, Research Director at IDC, “Kinaxis is showing what practical, explainable AI looks like in enterprise operations by embedding agentic intelligence directly into live planning environments.”
Built to integrate decision intelligence directly into daily workflows, Maestro Agents help planners analyze real-time data, flag issues, and recommend next-best actions—all within the Maestro environment.
Key capabilities include:
- Real-time insights: Analyzes live data, identifies risks, and suggests optimal actions instantly.
- Operational awareness: Considers supplier capacity, inventory, and production constraints before making recommendations.
- Human-in-the-loop safeguards: Ensures transparency by explaining each decision clearly.
- Productivity boost: Automates repetitive tasks, freeing planners to focus on high-value strategies.
Real-World Impact and Proven Results
Enterprises already using Maestro Agents are reporting measurable gains:
A top-10 global pharmaceutical company increased planner productivity up to 10×, cutting inventory risk identification steps from 40 to just 4.
A top electronics manufacturer cut down manual reporting time. They saved over 30 hours each month and improved on-time delivery and customer satisfaction.
These achievements demonstrate how Kinaxis continues to shape the adaptive supply chain era, where AI and human intelligence collaborate seamlessly to orchestrate complex global networks.
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News Source: Business Wire