Login

exclusive
content

The economic impacts of integrated UC and CC solutions

Software as Savings: 3 strategies for CX leaders to unlock AI-powered transformation and cost-efficiencies

Executive Insights: Exploring the untapped power of GenAI in customer service

Troubleshooting Microsoft Teams with Collaboration Experience

How to integrate Microsoft Entra ID with 1Password

7 Tested Strategies for Your Next Growth Leap

On Demand Webinar

Watch Now

Driving exceptional policyholder and employee experiences in insurance

Across every industry, consumers expect hyper-personalized, omnichannel, connected experiences—and insurance is no different. To attract digitally savvy policyholders and support workers in onsite and hybrid roles, insurance companies are investing in a variety of different technologies to support a seamless customer and employee experience.

During the session, Datos Insights Senior Principal Carey Geaglone, RingCentral Head of Industry Strategy, Financial Services Matthew Lehman, Independent Insurance Agents & Brokers of America (IIABA) Executive Director, Agents Council for Technology Chris Cline explored how:
 
  • Leveraging integrated cloud communications/collaboration and contact center solutions drives business value and personalized, seamless experiences in insurance
  • AI is impacting conversational chat and shaping policyholder experience strategies
  • Secure and compliant communication solutions protect customer data and support regulatory and audit requirements

Featured Speakers: 

Carey Geaglone

Senior Principal Datos Insights

Matthew Lehman

Head of Industry Strategy, Financial Services RingCentral

Chris Cline

Executive Director Agents Council for Technology IIABA

On Demand Webinar

Watch Now

Tags

OnlineGrowth MarketingTips SuccessStrategies DigitalMarketing MarketingNow

Share with friends

Other webinars

Introducing 1Password SDKs

On Demand Webinar Watch Now From local development to production, 1Password SDKs are an easy and secure way to work with secrets in your application. The open source SDK libraries

Watch Now

Beyond the Obvious: The New Era of Interaction Management

On Demand Webinar Watch Now With regulations like GDPR, CCPA and HIPAA tightening the screws, staying compliant shouldn’t feel like a high-stakes juggling act. Meet CXone Interactions Hub, your AI-powered

Watch Now

See the Big Picture of Aligning People, Processes, and AI

On Demand Webinar Watch Now Discover how aligning your entire organization, from sales and marketing to support, on a single AI hyper-platform can accelerate results.Meet CXone Interactions Hub, your AI-powered

Watch Now

How to Build a Foundation for AI-Powered Service

On Demand Webinar Watch Now In an era when customer expectations are skyrocketing and operational pressures are intensifying, traditional approaches to customer service aren’t holding up. Join Robin Gareiss, CEO

Watch Now

join our newsletter

Don’t miss out on updates and valuable content!

Our Network

Trending

Most Popular

Contact Us | About | Privacy Policy 

©2025 ITTech News or its affiliates – All rights reserved.

We are a global marketing support and inside sales company that enhances business performance of B2B organizations through data, quality and lead generation solutions. We mobilize your sales by building precise prospect database and technology marketing services, tailored to maximize your customer engagement opportunities.