A new IDC report, commissioned by SAS, shows that trust is no longer a “nice to have” in AI initiatives. It’s a business imperative.
Nearly half of organizations (46%) globally report a misalignment between their perceived trust in AI and the actual trustworthiness of their systems – meaning they’re either overrelying on under-governed systems or underusing capable ones.
The long-term success of the data and AI market requires businesses to overcome this trust dilemma. Because according to the research, organizations that fall into this category see significantly lower ROI.
That’s just one of the many important insights the research uncovered. This report introduces the key metrics that define AI’s progress, uncovers the forces reshaping the market and highlights how trust is emerging as the foundation for impact. By examining enabling technologies, implementation strategies and evolving standards of responsibility, it provides a guide not just to where AI stands today, but to where it must go to deliver lasting value.
