Clootrack reached a major new milestone this week, defining enterprise adoption of modern AI VoC analytics. Their customers processed over 100 billion OpenAI tokens collectively. Clootrack is an AI-powered customer intelligence platform. Over 150 global enterprises use this powerful solution. This achievement marks a defining moment for the company. The company successfully migrated its patented engine in 2024. Furthermore, this was a key move to the advanced OpenAI infrastructure. They also introduced the Agentic Workflow Builder in February 2025. These advances accelerate how enterprises interpret customer feedback. They can now act on millions of data points quickly. The core engine uses unsupervised thematic analysis technology.
Delivering Measurable Business Outcomes
Shameel Abdulla is the CEO of Clootrack. He stated that this is about earning trust at scale. Therefore, customers are now rebuilding their decision loops using this AI. They understand customer needs faster than before. The platform delivers over 98% accuracy consistently. Enterprises rely on these OpenAI-powered workflows every day. For example, brands have reduced their e-commerce returns by double digits. They have also improved their Net Promoter Score within one quarter. They accelerated product development three times faster than before. Agent churn dropped by up to 20 percent in contact centers. Moreover, centers lowered their average handling time by 10 to 15 percent. This successful scaling demonstrates the real value of AI VoC analytics. AI must be purpose-built for enterprise contexts to work. The result is measurable business impact and not just surface-level insights. Clootrack’s platform decodes emotion, perception, and intent. It works across over 55 different global languages. It also integrates with over 1,000 distinct data sources. Global leaders trust Clootrack for unified, real-time intelligence. This intelligence drives stronger customer relationships and profitability. This focus on outcomes is key to precise AI VoC analytics.
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News Source: GlobeNewswire.com
