Assent Inc. is the world leader in supply chain sustainability management. The company just announced a new product launch. This powerful AI-native solution is called Request Manager. It specifically addresses a critical pain point for suppliers. This issue is the efficient management of customer requests. These requests involve Compliance and Sustainability Response Management. Request Manager is built on the existing Assent Sustainability Platform. It empowers suppliers to deliver highly accurate regulatory data. Suppliers can also provide declarations and supporting documents. Therefore, they work faster and more efficiently. This system uses a single, streamlined workflow. Ultimately, it lowers overall compliance costs and risk.
Michael Southworth, CEO of Assent, commented on how this new solution changes supplier expectations.
“Request Manager marks a breakthrough for suppliers and distributors. It helps them stay ahead of escalating compliance expectations. It transforms a fragmented process historically. We harness existing data in the Assent Sustainability Platform. This delivers speed, time savings, and new scale. This marks a pivotal moment for Assent and a new standard.”
Streamlining Regulatory Complexity
Manufacturers and distributors face increasing request volumes. Regulatory frameworks are constantly evolving and becoming increasingly complex. Supplier contracts also include larger obligations today. Furthermore, a poor response may result in disqualification. Assent’s research shows a clear industry gap. In fact, 80% of businesses rely on email and spreadsheets. They use these manual methods to manage compliance requests. This process is time-consuming for all parties. Manufacturers spend over 1,000 hours annually on these tasks. Thus, the need for better Compliance and Sustainability Response Management is urgent.
Request Manager centralizes all customer requests into a single, secure hub. Consequently, the tool eliminates unnecessary manual duplication. It also ensures consistent response accuracy. The system uses AI-powered parsing and data matching. This feature allows for the reuse of verified data. Moreover, suppliers can proactively share declarations. This anticipatory function helps manage customer needs. Suppliers will be able to significantly improve customer satisfaction. They can also unlock new revenue opportunities. This happens by supporting new customer bids.
Elisa Morelo, Senior Analyst at Verdantix, highlighted the value of this new tool.
“The surge in request complexity puts intense pressure on suppliers. They must deliver high-quality data in a timely manner. We believe AI plays an important role in this category. It helps suppliers manage the scale of requests and reduce fatigue. It also streamlines manual processes and improves overall data quality.”
The Request Manager solution will launch for new Assent customers in January 2026. This technology provides reliable, fast access to compliance information. As a result, it significantly accelerates response times. This enhancement secures their approved-supplier status. This solution creates a more resilient network for Compliance and Sustainability Response Management.
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News Source: Businesswire.com
