Despite the rapid growth and promise of AI, ServiceNow’s second annual Enterprise AI Maturity Index reveals a surprising trend: fewer banks are making meaningful progress on their AI journey. As technologies like agentic AI open new doors for innovation, just 40% of banking leaders strongly agree they have a clear, shared vision for AI transformation.
Download the AI Maturity in Banking report to uncover what sets high-performing “pacesetter” banks apart—and discover a roadmap to accelerate your AI maturity and drive stronger business outcomes.
