...
Login

exclusive
content

Customer Experience (CX) Trends

Navigate the complexities of securing your GenAI

Understanding ETL by O’Reilly

Allied Builders Switches to Autodesk for Better Pricing Clarity and Predictability

Learn how to best incorporate GenAI into your IT estate

How Kraus-Anderson Builds the Minneapolis Skyline with Autodesk

On Demand Webinar

Watch Now

AI and Human Connection: Striking the Perfect Balance in Customer Service

As artificial intelligence (AI) technology weaves itself into the fabric of the customer experience (CX) industry, teams are questioning how to leverage new AI tools in a way that doesn’t eliminate human connection altogether.

Hear from RingCentral’s John Finch and CX mastermind Shep Hyken for an intuitive discussion, where you’ll learn:

  • Insights illustrating customer and agent perspectives on the rise of AI and what it means for CX teams
  • Strategies for how AI tools can enhance the quality and efficiency of agent and customer interactions
  • Techniques for integrating AI into customer experiences while maintaining a human touch

Featured Speakers: 

John Finch

Vice President of Product Marketing, AI Customer Engagement RingCentral

Shep Hyken

Customer Service/CX Expert NYT & WSJ Bestselling Author

On Demand Webinar

Watch Now

Tags

OnlineGrowth MarketingTips SuccessStrategies DigitalMarketing MarketingNow

Share with friends

Other webinars

Webinar: Transform the Way Sellers Work with Microsoft Copilot for Sales

On Demand Webinar Watch Now Webinar On Demand The role of a seller is more challenging than ever. Learn how Microsoft Copilot for Sales brings next-generation AI into the flow

Watch Now

The Critical Role of Employee Engagement to an Agency’s Mission

On Demand Webinar Watch Now Agencies face unique challenges to creating a sense of community and sustaining employee engagement as they focus on achieving their mission and serving their constituents.

Watch Now

Fireside Chat: Blindspots in your 2024 Threat Strategy

On Demand Webinar Watch Now Fireside Chat: Blindspots in your 2024 Threat Strategy This isn’t your typical “predictions” webinar. The prediction season is upon us once again. We crave insights

Watch Now

How to integrate Microsoft Entra ID with 1Password

On Demand Webinar Watch Now Secure your business and employees – no matter how they sign in – by integrating your 1Password Business account with Microsoft Entra ID. Using 1Password

Watch Now

join our newsletter

Don’t miss out on updates and valuable content!

Powered by vereigen media

Our Network

Trending

Most Popular

Contact Us | About | Privacy Policy 

©2025 ITTech News or its affiliates – All rights reserved.

We are a global marketing support and inside sales company that enhances business performance of B2B organizations through data, quality and lead generation solutions. We mobilize your sales by building precise prospect database and technology marketing services, tailored to maximize your customer engagement opportunities.