AI adoption is accelerating. The challenge now is turning pilots into trusted, measurable business outcomes. As agentic AI moves from assisting employees to acting across business workflows, organizations face a critical question: Are their CRM, ERP, data and governance foundations ready to support it at scale? Our new guide provides practical guidance for strengthening the foundations AI depends on helping organizations create measurable outcomes across finance, service and sales while building confidence in agent deployment and governance.
In this guide, you’ll learn:
- Why AI-ready CRM and ERP foundations determine whether agentic AI scales successfully
- The three myths preventing organizations from moving beyond pilots
- Where agents can create measurable value across finance, service and sales
- How governance, oversight and trusted data build confidence at enterprise scale
- A practical 90-day roadmap for moving from experimentation to business outcomes
Together, EY and Microsoft help organizations modernize what AI depends on, operationalize it where value is created, and measure what matters.
Download the guide to learn how leading organizations are building the trusted foundations required to scale agentic AI.
