According to BCG, 74% of organisations are struggling to achieve and scale value with AI. Sound familiar? Discover how businesses relieve pressure on IT teams, simplify complex processes and drive real business value from their AI investments using ServiceNow AI Agents and Now Assist. With ServiceNow’s controlled, centralised approach to AI, you can resolve issues faster, boost productivity and align your AI efforts with wider business goals—all from one platform.
The Business Value of AI for IT Solutions
September 23, 2026
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