Epicor Prism is now ready for use across Latin America. It offers embedded, industry-specific AI for manufacturers and distributors. Epicor expands AI-driven ERP strategy across Latin America. Epicor Prism is generally available, the company said. The portfolio also features vertical AI agents designed for supply chain industries.
Within Epicor Kinetic and Prophet 21, Epicor has built Prism right in. This allows manufacturers and distributors to query live ERP data conversationally. Users can also work on the related documents, without having specialized analytics skills.
Epicor Prism also eliminates the need for separate AI tools. Customers can make customizations and perform pre-approved actions under human supervision. It enables teams to work faster but still keep operational controls.
The portfolio is growing rapidly and includes AI agents and capabilities for a range of business needs. Users are able to access knowledge, analyze information and automate routine work. They can also work directly in the ERP workflows.
Together these features aim to boost productivity and reduce manual work. They also give a better view of business operations. Also, natural-language queries can help users to find information faster. Epicor Prism is therefore a good fit for organizations that want to get better results out of their current ERP environments. The platform makes AI capabilities more accessible to day-to-day operational decisions.
Epicor Helps Move Cognitive ERP Strategy Forward
The launch is part of a broader transformation in enterprise resource planning. ERP platforms are moving away from traditional systems of record. Modern ERP systems are becoming systems of outcomes instead. These platforms help users understand the data and make decisions. They also assist teams to act on information in real time.
Epicor calls this transformation Cognitive ERP.
Meanwhile, manufacturers and distributors across Latin America are confronting increasing productivity pressure. Businesses have to deal with changing technology requirements and fluctuating supply chains. They also have to solve skills challenges across their operations.
“AI adoption is accelerating across the region, but the opportunity is not simply to add more technology — it is to turn the operational data businesses already have into faster, better decisions,” said Arturo Buzzalino, Chief Product Officer & Chief Innovation Officer, Epicor. “By bringing industry-specific AI directly into ERP workflows, Epicor Prism can help teams identify issues earlier, reduce manual work and act on information with greater confidence.”
For manufacturers and distributors, these capabilities arrive during an important period. Businesses are seeking stronger productivity and more resilient operations. At the same time, organizations want practical AI adoption strategies. They also want measurable value without introducing unnecessary complexity.
Epicor Prism Adds AI to Core ERP Workflows
Epicor Prism works securely with customers’ own ERP data. It also respects existing governance and role-based security requirements. Additionally, actions remain subject to human oversight. This structure allows organizations to use AI while maintaining accountability. It also helps businesses retain control over operational decisions.
For example, the Epicor Prism Reasoning Agent analyzes live ERP data. It can also analyze documents, spreadsheets, PDFs and other files. The agent provides contextual insights to support business decisions. Users can ask why a production line is behind schedule. They can also ask what is driving a rise in overdue orders.
Epicor Prism can then provide a contextual explanation grounded in ERP data. This approach offers more context than a static report. For organizations that frequently customize ERP screens, Epicor Prism Developer for Application Studio provides another capability. The tool can reduce the time needed to build and test customizations by approximately 60%.
As a result, technical teams can deliver changes faster. They can also maintain quality during the customization process.
Vertical-Specific AI Supports Manufacturing and Distribution
Unlike generic AI assistants, Epicor Prism uses context from Epicor’s vertical specific data ontology. Epicor built this foundation through more than five decades of industry experience. That experience spans manufacturing, distribution, building supply, retail and automotive. Therefore, Epicor Prism combines trusted business data with industry expertise.
The platform also combines these capabilities with AI designed for operational workflows. This model helps users apply AI within familiar ERP processes. With 18+ pre-built AI agents, Epicor Prism supports high-value and decision-critical workflows.
These workflows include translating complex ERP data into clear insights. For example, users can analyze Material Requirements Planning (MRP) output logs. This process helps explain why specific recommendations were generated. The platform can also surface risks and opportunities across supply, demand and fulfilment. Users can examine shipment volume and carrier performance patterns.
Additionally, Epicor Prism can reduce manual effort across sourcing and reporting. It can support internal analysis and document-based workflows. For example, users can extract and validate complex documents. These capabilities apply across accounts payable and compliance workflows.
Finally, embedded knowledge capabilities can support new or less experienced staff. These users can operate more effectively within ERP systems. Through these capabilities, Epicor continues expanding its Cognitive ERP strategy. Epicor Prism brings industry-specific AI into operational workflows. At the same time, it keeps human oversight central to business decision-making.
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News Source: Businesswire.com
