Technology Reply, a subsidiary of the Reply Group known for its Oracle-based solutions, has been awarded the Oracle Service Expertise certification in Artificial Intelligence for the Western Europe region. This recognition reinforces its position as a strategic Oracle Cloud Infrastructure (OCI) partner for AI-driven projects.
The certification acknowledges Technology Reply’s ability to design and implement AI solutions using OCI’s advanced features—ranging from pre-trained models and custom AI agents to Generative AI services built with the LangChain framework. These capabilities support application design, evaluation, and deployment using large language models (LLMs), including Retrieval-Augmented Generation (RAG) approaches.
Among the key applications of these technologies is a solution developed for Pusterla 1880, a leader in luxury packaging. The project aimed to streamline quotation and pricing workflows using AI agents running on OCI and Oracle Database 23ai. This intelligent system interprets client briefs in natural language, extracts technical details, and generates cost estimates integrated with Oracle Cloud ERP—resulting in faster and more accurate pricing.
Another standout project involved Bitron, a multinational in the automotive and appliance industries. Technology Reply built a conversational AI assistant to aid in predictive maintenance and diagnostics. The assistant is powered by a unified data platform on OCI and an Autonomous Data Warehouse. Using Oracle Database 23ai’s vector search and GenAI tools like Cohere Command R and Meta’s LLMs, the assistant offers real-time guidance on error resolution by interpreting system logs and error codes.
This Oracle certification underlines Technology Reply’s role in helping businesses modernize their applications, enhance decision-making, and improve user experiences through cutting-edge AI tools.
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News Source: Businesswire.com
