Incident response and disaster recovery are some of the biggest opportunities for managed services providers (MSPs).
Most clients of MSPs are unprepared for a disaster. One survey found that only 44 percent of MSPs can say a quarter of their clients actually have an incident response plan in place. That same survey found that the biggest IT challenges for MSPs are security, business continuity and disaster recovery, and managing remote workers.
Lack of preparedness for cyber attacks and disasters leaves customers wide open to major data loss and could cost them thousands of dollars, if not millions, in ransomware payments or mitigation expenses. And being shut down for an extended period of time, whether due to a cyber attack or disaster, can put a company out of business.
If you’re an MSP looking to add disaster recovery services or Disaster-Recovery-as-a-service (DRaaS) to your repertoire, here are some tools, services and resources to help you on your way.
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