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When we released our first State of Work report in 2019, the biggest issue facing workers seemed relatively simple: how to...
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Slack channels are the workhorse of a meeting-savvy culture. They’re virtual spaces to share messages, workplace automations, digital tools and files,...
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As economic uncertainty continues to dominate headlines, businesses are searching for ways to do more with less. Productivity, efficiency and cost...
Boost customer loyalty by delivering personalized, premium support using Slack
Customer expectations are soaring
These days, when deciding what company to choose—and stick with—customers expect a...
A handy guide to resolving issues faster and transforming the customer experience with Slack as your digital HQ
Not long ago, getting good customer service...