ServiceNow and ThoughtLab surveyed 1,125 executives from around the world to find out how much progress banks are making driving AI-powered business transformation. This survey reveals what the most successful banks, known as “Pacesetters,” are doing differently and provides actionable insights on how to future-proof operations.

Download this report to learn how Pacesetters drive AI and scalable IT platforms, build human experiences and trust, and prepare for an evolving risk and regulatory landscape.

Download The state of AI-powered business transformation in banking Whitepaper

The state of AI-powered business transformation in banking