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3 steps to transforming security operations

It takes organisations 280 days on average to identify and contain a cyberbreach. But IT security leaders who can connect and automate security, risk, IT, and asset management workflows on a single platform can improve the mean time to contain breaches by 85%. Read this guide to learn how you can transform your IT security […]

3 steps to transforming security operations

It takes organisations 280 days on average to identify and contain a cyberbreach. But IT security leaders who can connect and automate security, risk, IT, and asset management workflows on a single platform can improve the mean time to contain breaches by 85%. Read this guide to learn how you can transform your IT security […]

The Next Value Driver for Global Business Services

As business environments become more complex, consumer-like experiences are key for your employees to perform and drive the business forward. So how can you make services efficient while building more productive teams? See how HR leaders boost productivity and engagement in this new report. You’ll learn why unifying services across the employee journey is vital […]

3 steps to transforming security operations

It takes organisations 280 days on average to identify and contain a cyberbreach. But IT security leaders who can connect and automate security, risk, IT, and asset management workflows on a single platform can improve the mean time to contain breaches by 85%. Read this guide to learn how you can transform your IT security […]

Strategies for cultivating frictionless customer and agency experiences

How can governments provide quick, transparent and seamless service experiences, every time? Read this ebook to learn how you can build trust by delivering consistent experiences across channels, with automation and AI. You’ll see how agencies like yours can digitise service delivery for businesses and customers while streamlining collaboration across departments and other agencies using […]

Navigating the tides of change: The need for evolution in customer service experience

Dealing with disconnected customer service and operations is frustrating for both customers and employees. So how can you deliver seamless customer service experiences that maximise satisfaction while minimising costs? Read this ebook to learn how you can drive productivity, increase efficiency and reduce costs by streamlining your customer service operations with automation. Download Now

CCO: Navigate the era of new customer expectations

CCOs face mounting pressure to balance business needs with evolving customer expectations. So how can you elevate customer experiences at scale? By driving customer retention, reducing manual effort and lowering costs, with strategic automation enabling streamlined customer service operations. Find out how in this CCO’s guide. Download Now

CCO: Navigate the era of new customer expectations

CCOs face mounting pressure to balance business needs with evolving customer expectations. So how can you elevate customer experiences at scale? By driving customer retention, reducing manual effort and lowering costs, with strategic automation enabling streamlined customer service operations. Find out how in this CCO’s guide. Download Now

Inside customer experience for manufacturing

In ServiceNow’s global survey of 1,900 manufacturing leaders, more than 80% said they place a high focus or level of investment on improving both sales and after-sales service experiences. It’s a must for unlocking new revenue streams and delivering the type of frictionless customer experiences that drive profitability. Read this report to see how you […]