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Google Cloud launches BigLake, a new cross-platform data storage engine

At its Cloud Data Summit, Google today announced the preview launch of BigLake, a new data lake storage engine that makes it easier for enterprises to analyze the data in their data warehouses and data lakes. The idea here, at its core, is to take Google’s experience with running and managing its BigQuery data warehouse […]

Exploring the services and benefits of cloud monitoring

An apt analogy for cloud computing is one in which something becomes so big and unwieldy that storage becomes an issue. This big important thing needs to be stored in a place that is an effectively unlimited amount of space. Communities do this with their trash via landfills. A more apt analogy is that that […]

How Autodesk reduced incidents by 69% and improved MTTR by 85%

Managing an average of 100,000 monthly application alerts across 25 monitoring tools without critical context in ServiceNow tickets is challenging, especially regarding mean-time-to-resolve (MTTR). Autodesk, Inc., a 3D design, engineering, and entertainment software leader, had a small and globally distributed NOC that struggled to filter and identify actionable insights from thousands of noisy inbound alerts, […]

Three ways to simplify root cause discovery

Outages can cost your business up to $25,000 per minute. This ebook highlights how BigPanda’s approach to Artificial Intelligence and Machine Learning can instantly uncover vital root cause details for identifying and resolving incidents. Discover how capabilities like Generative AI for Automated Incident Analysis and Root Cause Changes can deliver accurate and automatic incident root […]

Cutting Through the Hype — Generative AI for ITOps

Generative AI shows incredible promise, particularly when it comes to explaining complex terms in natural language. But can AI help ITOps teams struggling to keep up with a flood of incidents that demand their attention? In this web conversation, Jon Brown, Senior Analyst at ESG, is joined by BigPanda Field CTO Blair Sibille to discuss […]

Gartner® Leverage AIOps and Adapt ITSM Practices to Optimize Hybrid Cloud Support

Organizations are increasingly adopting cloud initiatives and transitioning on-premises workflows to the cloud. Gartner notes that 70% of IT Infrastructure and operations professionals pursue cost reductions by accelerating cloud adoption. This adoption, however, brings significant complexity and reduced system visibility. This study from Gartner advocates using AIOps to increase end-to-end visibility of complex hybrid environments […]

Turbocharge Your AIOps Maturity

Confronted with the rising complexity of IT, conventional ITOps must catch up – or risk falling behind. Surge ahead with ‘Turbocharge Your AIOps Maturity’ your guide to AIOps mastery for beginners and seasoned pros alike. Leverage BigPanda’s wealth of experience to assess your AIOps maturity level, discover your action plan and KPIs, and then accelerate […]