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The Enterprise Guide to Building a Better CX Strategy

Enterprise brands have nearly 10,000 marketing technology solutions to...

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xMatters overview sep 7 2021, 8:00 am – 8:30 am PST

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The ROI of Smart Self-Service: Using Modern Tools to Delight Modern Customers 

In the latest Aberdeen research report, “The ROI of Self-Service: Using Modern Tools to Delight Modern Customers,” access key data on the value of evolving your self-service solutions and incorporating strategies such as:

  • Adapting self-service capabilities to better suit customer needs 
  • Establishing strong, intelligent digital channels to optimize agent workloads
  • Using AI and analytics to incorporate intelligence into interactions

Access the research to refine your digital strategy.

Download The ROI of Smart Self-Service: Using Modern Tools to Delight Modern Customers Whitepaper

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