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OS players move on managed services, bring competition

There is that saying about March coming in like a lion and going out like a lamb. Honestly, I think the lion wanted to wait to roar for April because two pieces of news hit for April that mark significant landmarks for IT services companies. And I started work on this piece before Kaseya bought Datto, which just adds a third to my disruption story.

Apple has launched in general availability their Apple Business Essentials and, with the launch, comes final release pricing. The subscription includes IT services, with a rate starting at $2.99 a month, covering one device and tiers up from there. A new business tier is available of AppleCare+ hardware coverage with 24/7 support and the ability to call an Apple-trained tech on-site in as little as four hours.

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