# ITTech ## Posts - [Kinetic Brings Fireworks to Lexington Legends Park on July 5](https://ittech-news.com/fireworks-to-light-up-lexington-park-july-5/): The sky over Lexington Legends Park will light up on July 5 with a vibrant fireworks display, sponsored by Kinetic, a trusted local fiber internet provider. The fireworks show will follow the Legends’ game against the Southern Maryland Blue Crabs. Kinetic, known for its high-speed internet with no data caps or annual contracts, is thrilled to support this local tradition. “We’re proud to sponsor this year’s fireworks event,” said Susan Schraibman, President of Kentucky Operations at Kinetic. “It’s the perfect way to honor our community during this patriotic weekend.” Fans attending the game can look forward to more than just […] - [XTEND Reality Launches U.S. Drone Facility in Tampa to Boost Innovation and National Security](https://ittech-news.com/xtend-reality-opens-us-drone-facility-in-tampa/): XTEND Reality Inc., a global leader in human-guided autonomous drones, has launched its new U.S. drone facility and headquarters in Tampa. The company marked the occasion with a ribbon-cutting ceremony attended by local leaders, federal officials, and military representatives. The Tampa drone facility will produce and integrate XTEND’s advanced systems to support critical defense operations across the United States. This strategic move aligns with national efforts to reduce foreign technology reliance and boost homeland security. “We’re creating more than drones, we’re building trust and resilience,” said Aviv Shapira, CEO and Co-founder of XTEND. “This new drone facility demonstrates our mission […] - [Executive Insights: Exploring the Untapped Power of GenAI in Customer Service](https://ittech-news.com/executive-insights-exploring-the-untapped-power-of-genai-in-customer-service-8/): 71% of B2B customers think GenAI will benefit CX. But how can you ensure you’re adding real value to customer service experiences? Read this ebook to learn how CX leaders can unleash the full potential of AI and GenAI. You’ll see how GenAI can help you reduce strain on customer service agents, while lowering costs. Download Executive Insights: Exploring the Untapped Power of GenAI in Customer Service Whitepaper - [CX TRENDS: 1st Edition- Customer service insights in the GenAI era](https://ittech-news.com/cx-trends-1st-edition-customer-service-insights-in-the-genai-era-2/): 44% of customers say their biggest frustration is not being able to reach a live customer service agent quickly. Meanwhile, agents often feel overburdened, with 70% needing 4+ apps to resolve customer issues. Read this report to see how you can connect customers to agents faster, while taking the strain from employees, using a single AI-powered platform. See the top five latest CX trends. Download CX TRENDS: 1st Edition- Customer service insights in the GenAI era Whitepaper - [Accelerating business transformation with an AI platform - alignment across people, automated process, and embedded GenAI](https://ittech-news.com/accelerating-business-transformation-with-an-ai-platform-alignment-across-people-automated-process-and-embedded-genai-2/): IDC Brief: Deploying Embedded Generative AI for People and Processes Across the Enterprise While GenAI has enormous potential to transform industries and revolutionize workflows, many companies struggle to apply it for specific, practical use cases. This IDC study highlights the key challenges hindering GenAI implementation and presents practical strategies for seamlessly integrating GenAI into existing business processes. Key findings: This brief provides insights into the following topics: Don’t miss out on GenAI’s transformative potential. Download the full study to get started on the path to a more innovative and productive future. Download Accelerating business transformation with an AI platform – […] - [3 Ways to optimize the lead-to-cash cycle and increase revenue](https://ittech-news.com/3-ways-to-optimize-the-lead-to-cash-cycle-and-increase-revenue-7/): When you connect your front, middle, and back offices with a single, AI-powered platform, you’ll deliver unified customer journeys that drive loyalty and create significant cost savings and revenue growth. Read this guide to learn how you can fulfill customer orders 50% faster and reduce order fallout rate by 86%. You’ll give CX teams real-time visibility and control to address lead-to-cash needs efficiently, simply, and transparently. Download 3 Ways to optimize the lead-to-cash cycle and increase revenue Whitepaper - [Executive Insights: Exploring the Untapped Power of GenAI in Customer Service](https://ittech-news.com/executive-insights-exploring-the-untapped-power-of-genai-in-customer-service-7/): 71% of B2B customers think GenAI will benefit CX. But how can you ensure you’re adding real value to customer service experiences? Read this ebook to learn how CX leaders can unleash the full potential of AI and GenAI. You’ll see how GenAI can help you reduce strain on customer service agents, while lowering costs. Download Executive Insights: Exploring the Untapped Power of GenAI in Customer Service Whitepaper - [CX TRENDS: 1st Edition- Customer service insights in the GenAI era](https://ittech-news.com/cx-trends-1st-edition-customer-service-insights-in-the-genai-era/): 44% of customers say their biggest frustration is not being able to reach a live customer service agent quickly. Meanwhile, agents often feel overburdened, with 70% needing 4+ apps to resolve customer issues. Read this report to see how you can connect customers to agents faster, while taking the strain from employees, using a single AI-powered platform. See the top five latest CX trends. Download CX TRENDS: 1st Edition- Customer service insights in the GenAI era Whitepaper - [Accelerating business transformation with an AI platform - alignment across people, automated process, and embedded GenAI](https://ittech-news.com/accelerating-business-transformation-with-an-ai-platform-alignment-across-people-automated-process-and-embedded-genai/): IDC InfoBrief: Aligning People, Automated Processes, and Integrated Generative AI Generative AI has immense potential to transform industries and revolutionize workflows. Yet, many companies struggle to translate successful proofs of concept into large-scale production deployments. This IDC study highlights the key challenges hindering widespread adoption of generative AI and offers concrete strategies for easily integrating generative AI into your existing business processes. Key Points Covered: Read the full InfoBrief to: Don’t miss out on the transformative potential of generative AI. Download the full study today and begin your journey to a more innovative and productive future. Download Accelerating business transformation […] - [3 Ways to optimize the lead-to-cash cycle and increase revenue](https://ittech-news.com/3-ways-to-optimize-the-lead-to-cash-cycle-and-increase-revenue/): When you connect your front, middle, and back offices with a single, AI-powered platform, you’ll deliver unified customer journeys that drive loyalty and create significant cost savings and revenue growth. Read this guide to learn how you can fulfill customer orders 50% faster and reduce order fallout rate by 86%. You’ll give CX teams real-time visibility and control to address lead-to-cash needs efficiently, simply, and transparently. Download 3 Ways to optimize the lead-to-cash cycle and increase revenue Whitepaper - [Think Big: Cultivating growth and enhanced productivity among economic uncertainty](https://ittech-news.com/think-big-cultivating-growth-and-enhanced-productivity-among-economic-uncertainty-2/): How can you say YES to focusing on driving business growth AND improving employee experience? Read this ebook to discover how to thrive in today’s era of AI and people-powered innovation. And find out how you can attract people with the right skills to adapt to evolving business needs, with automated tasks and insights to help HR leaders predict what their employees need. Download Think Big: Cultivating growth and enhanced productivity among economicuncertainty Whitepaper   - [Deliver great talent development experiences to fuel business growth](https://ittech-news.com/deliver-great-talent-development-experiences-to-fuel-business-growth-4/): How can you boost employee retention AND drive business growth? Say YES to both, using a single employee growth and career development hub. Read this ebook to discover how you can make better informed talent decisions, reduce attrition and increase employee satisfaction, using AI-driven skills and intelligence data. Start creating unforgettable career journeys for your employees. Download Deliver great talent development experiences to fuel business growth Whitepaper   - [Think Big: Cultivating growth and enhanced productivity among economic uncertainty](https://ittech-news.com/think-big-cultivating-growth-and-enhanced-productivity-among-economic-uncertainty/): How can you say YES to focusing on driving business growth AND improving employee experience? Read this ebook to discover how to thrive in today’s era of AI and people-powered innovation. And find out how you can attract people with the right skills to adapt to evolving business needs, with automated tasks and insights to help HR leaders predict what their employees need. Download Think Big: Cultivating growth and enhanced productivity among economic uncertainty Whitepaper - [Deliver great talent development experiences to fuel business growth](https://ittech-news.com/deliver-great-talent-development-experiences-to-fuel-business-growth-3/): How can you boost employee retention AND drive business growth? Say YES to both, using a single employee growth and career development hub. Read this ebook to discover how you can make better informed talent decisions, reduce attrition and increase employee satisfaction, using AI-driven skills and intelligence data. Start creating unforgettable career journeys for your employees. Download Deliver great talent development experiences to fuel business growth Whitepaper - [Best GenAI practices in HR service delivery to help drive business transformation](https://ittech-news.com/best-genai-practices-in-hr-service-delivery-to-help-drive-business-transformation-2/): Organizations are reshaping business operations and unlocking workforce performance with GenAI. In fact, 90% of business leaders believe that these productivity gains could even reduce employee stress and burnout. Read this guide to discover how you can implement a GenAI solution that empowers your employees at every level to speed up case research and resolution, while increasing HR productivity and employee satisfaction with better self-service. Download Best GenAI practices in HR service delivery to help drive business transformation Whitepaper - [3 steps to drive employee retention and business growth](https://ittech-news.com/3-steps-to-drive-employee-retention-and-business-growth-6/): To improve business performance, you need to give your employees the tools to thrive and grow. Read this ebook to learn how you can increase employee productivity, lower costs and fuel business growth while unlocking the full potential of your workforce, using automation and AI.  Download 3 steps to drive employee retention and business growth Whitepaper - [3 steps to drive employee retention and business growth](https://ittech-news.com/3-steps-to-drive-employee-retention-and-business-growth-5/): How can HR leaders unlock their talent potential to fuel business growth? By building an actionable talent strategy, using a single platform. Read this ebook to discover how ServiceNow can help you make smarter talent decisions, orchestrate employee learning across systems and turn career aspirations for every employee into measurable growth plans.  Download 3 steps to drive employee retention and business growth Whitepaper - [Executive Insights: Exploring the untapped power of GenAI in customer service](https://ittech-news.com/executive-insights-exploring-the-untapped-power-of-genai-in-customer-service-11/): 71% of B2B customers think GenAI will benefit CX. But how can you ensure you’re adding real value to customer service experiences? Read this ebook to learn how CX leaders can unleash the full potential of AI and GenAI. You’ll see how GenAI can help you reduce strain on customer service agents, while lowering costs. Download Executive Insights: Exploring the untapped power of GenAI in customer service Whitepaper - [Customer Experience (CX) Trends](https://ittech-news.com/customer-experience-cx-trends-6-2/): 44% of customers say their biggest frustration is not being able to reach a live customer service agent quickly. Meanwhile, agents often feel overburdened, with 70% needing 4+ apps to resolve customer issues. Read this report to see how you can connect customers to agents faster, while taking the strain from employees, using a single AI-powered platform. See the top five latest CX trends. Download Customer Experience (CX) Trends Whitepaper - [Accelerating Business Transformation with an AI Platform](https://ittech-news.com/accelerating-business-transformation-with-an-ai-platform-3/): IDC InfoBrief: Alignment Across People, Automated Process, and Embedded Generative AI While GenAI holds immense potential to transform industries and revolutionize workflows, many organizations find themselves struggling to translate proof-of-concept successes into full-scale production deployments. This IDC study sheds light on the key challenges hindering widespread GenAI adoption and offers actionable strategies for integrating GenAI seamlessly into your existing business processes. Key takeaways: Explore the full infobrief to: Don’t miss out on the transformative potential of GenAI. Download the full study today and embark on your journey towards a more innovative and productive future. Download Accelerating Business Transformation with an […] - [3 ways to optimize the lead-to-cash cycle and increase revenue](https://ittech-news.com/3-ways-to-optimize-the-lead-to-cash-cycle-and-increase-revenue-6-2/): When you connect your front, middle, and back offices with a single, AI-powered platform, you’ll deliver unified customer journeys that drive loyalty and create significant cost savings and revenue growth. Read this guide to learn how you can fulfill customer orders 50% faster and reduce order fallout rate by 86%. You’ll give CX teams real-time visibility and control to address lead-to-cash needs efficiently, simply, and transparently. Download 3 ways to optimize the lead-to-cash cycle and increase revenue Whitepaper - [Executive Insights: Exploring the untapped power of GenAI in customer service](https://ittech-news.com/executive-insights-exploring-the-untapped-power-of-genai-in-customer-service-5-2/): 71% of B2B customers think GenAI will benefit CX. But how can you ensure you’re adding real value to customer service experiences? Read this ebook to learn how CX leaders can unleash the full potential of AI and GenAI. You’ll see how GenAI can help you reduce strain on customer service agents, while lowering costs. Download Executive Insights: Exploring the untapped power of GenAI in customer service Whitepaper - [Unleash productivity with GenAI](https://ittech-news.com/unleash-productivity-with-genai/): How can you supercharge productivity across all your workflows AND create great experiences for employees and customers? Read this guide to see how innovative companies like yours can say YES to both with AI. Learn how you can accelerate business agility to drive better business outcomes, using a single AI-powered cloud platform. Download Unleash productivity with GenAI Whitepaper   - [Modernize your IT services and operations with AI](https://ittech-news.com/modernize-your-it-services-and-operations-with-ai-3/): By 2026, more than 80% of enterprises will use GenAI to improve ways of working. In this ebook, discover how GenAI can boost IT teams’ productivity by enabling faster issue resolution, automating repetitive tasks, and improving self-service experiences, all while reducing costs on a single AI-driven platform. Download Modernize your IT services and operations with AI Whitepaper   - [Journey to modernizing IT services and operations](https://ittech-news.com/journey-to-modernizing-it-services-and-operations/): How can you boost workforce productivity AND deliver better IT services? Say YES to both with modern, resilient AI-powered IT service operations. In this three-step guide, discover how you can increase IT service agent efficiency by 66% with real-time IT visibility and AI-assisted recommendations, while increasing productivity by 30% with automated self-service. Download Journey to modernizing IT services and operations Whitepaper   - [Day In The Life - Futuristic Experience](https://ittech-news.com/day-in-the-life-futuristic-experience-2/): As a leader in tech, how can you spend less time dealing with everyday operational issues, and more time thinking about how to deliver productivity, efficiency, and better experiences for your teams? Follow a day in the life of an innovative CIO to discover how autonomous IT, powered by ServiceNow AI Agents, can help you win the support of the C-suite as a strategic visionary. Download Day In The Life – Futuristic Experience Whitepaper     - [CIO Business Value Guide](https://ittech-news.com/cio-business-value-guide-2/): According to BCG, 74% of organizations are struggling to achieve and scale value with AI. Sound familiar? Discover how businesses relieve pressure on IT teams, simplify complex processes, and drive real business value from their AI investments using ServiceNow AI Agents and Now Assist. With ServiceNow’s controlled, centralized approach to AI, you can resolve issues faster, boost productivity, and align your AI efforts with wider business goals—all from one platform. Download CIO Business Value Guide Whitepaper     - [Customer Experience (CX) Trends](https://ittech-news.com/customer-experience-cx-trends-5/): 44% of customers say their biggest frustration is not being able to reach a live customer service agent quickly. Meanwhile, agents often feel overburdened, with 70% needing 4+ apps to resolve customer issues. Read this report to see how you can connect customers to agents faster, while taking the strain from employees, using a single AI-powered platform. See the top five latest CX trends. Download Customer Experience (CX) Trends Whitepaper - [Accelerating Business Transformation with an AI Platform](https://ittech-news.com/accelerating-business-transformation-with-an-ai-platform-2/): IDC InfoBrief: Alignment Across People, Automated Process, and Embedded Generative AI While GenAI holds immense potential to transform industries and revolutionize workflows, many organizations find themselves struggling to translate proof-of-concept successes into full-scale production deployments. This IDC study sheds light on the key challenges hindering widespread GenAI adoption and offers actionable strategies for integrating GenAI seamlessly into your existing business processes. Key takeaways: Explore the full infobrief to: Don’t miss out on the transformative potential of GenAI. Download the full study today and embark on your journey towards a more innovative and productive future. Download Accelerating Business Transformation with an […] - [Generative Artificial Intelligence-led industry transformation - Lessons learned in the Asia-Pacific](https://ittech-news.com/generative-artificial-intelligence-led-industry-transformation-lessons-learned-in-the-asia-pacific-6/): This report from Economist Impact explores the opportunities and challenges of Generative Artificial Intelligence (GenAI) in Asia-Pacific (APAC) countries with industry-specific case studies, based on desk research, two workshops and qualitative interviews with experts and executives. It looks at the state of industry-led GenAI adoption and implementation in APAC, with a particular focus on government, financial services (banking and insurance), manufacturing, telecommunication service providers and technology service providers. Learn how organisations in various industries can drive industry-led digital transformation using GenAI. Download Generative Artificial Intelligence-led industry transformation – Lessons learned in the Asia-Pacific Whitepaper - [3 ways to optimize the lead-to-cash cycle and increase revenue](https://ittech-news.com/3-ways-to-optimize-the-lead-to-cash-cycle-and-increase-revenue-5-2/): When you connect your front, middle, and back offices with a single, AI-powered platform, you’ll deliver unified customer journeys that drive loyalty and create significant cost savings and revenue growth. Read this guide to learn how you can fulfill customer orders 50% faster and reduce order fallout rate by 86%. You’ll give CX teams real-time visibility and control to address lead-to-cash needs efficiently, simply, and transparently. Download 3 ways to optimize the lead-to-cash cycle and increase revenue Whitepaper - [Cybersecurity at a Crossroads: How Australian and New Zealand Government Agencies Are Responding to Escalating Threats​](https://ittech-news.com/cybersecurity-at-a-crossroads-how-australian-and-new-zealand-government-agencies-are-responding-to-escalating-threats/): Government agencies across Australia and New Zealand face increasing pressure to defend against sophisticated cyber threats. Yet some are significantly more prepared than others. In this new research report from ServiceNow and ThoughtLab, we examine how leading public sector organisations across Asia-Pacific are confronting digital risk with smarter strategies and stronger foundations.​ Explore how top-performing agencies are prioritising core capabilities like third-party risk management and cyber hygiene, aligned with Australia’s 2023 to 2030 Cyber Security Strategy.​ ​ Download the report to discover:​ The 12 most critical cybersecurity challenges for public sector leaders​ How government Pacesetters are managing risk more effectively​ […] - [Best GenAI practices in HR service delivery to help drive business transformation](https://ittech-news.com/best-genai-practices-in-hr-service-delivery-to-help-drive-business-transformation/): Organizations are reshaping business operations and unlocking workforce performance with GenAI. In fact, 90% of business leaders believe that these productivity gains could even reduce employee stress and burnout. Read this guide to discover how you can implement a GenAI solution that empowers your employees at every level to speed up case research and resolution, while increasing HR productivity and employee satisfaction with better self-service. Download Best GenAI practices in HR service delivery to help drive business transformation E-book - [3 steps to drive employee retention and business growth](https://ittech-news.com/3-steps-to-drive-employee-retention-and-business-growth-4/): To improve business performance, you need to give your employees the tools to thrive and grow. Read this ebook to learn how you can increase employee productivity, lower costs and fuel business growth while unlocking the full potential of your workforce, using automation and AI.  Download 3 steps to drive employee retention and business growth E-book - [3 steps to drive employee retention and business growth](https://ittech-news.com/3-steps-to-drive-employee-retention-and-business-growth-3/): How can HR leaders unlock their talent potential to fuel business growth? By building an actionable talent strategy, using a single platform. Read this ebook to discover how ServiceNow can help you make smarter talent decisions, orchestrate employee learning across systems and turn career aspirations for every employee into measurable growth plans.  Download 3 steps to drive employee retention and business growth E-book - [Economist Impact Report: Gen AI-led Industry Transformation](https://ittech-news.com/economist-impact-report-gen-ai-led-industry-transformation/): This report from Economist Impact explores the opportunities and challenges of Generative Artificial Intelligence in Asia-Pacific countries. Featuring industry use cases, this report explores the state of industry-led GenAI adoption and implementation across Asia-Pacific, with a particular focus on public sector and other regulated industries. Business leaders share how they’re using GenAI to unlock innovation, boost efficiency, and drive industry-wide transformation. From strategy to execution, learn what it takes to lead in the AI era.​ ​ Download now to explore key insights, regional trends, and practical pathways for adopting GenAI at scale. Download Economist Impact Report: Gen AI-led Industry Transformation […] - [AI‑Powered Cities of the Future: Insights for Australia & New Zealand Governments](https://ittech-news.com/ai%e2%80%91powered-cities-of-the-future-insights-for-australia-new-zealand-governments/): AI is transforming the way Asia-Pacific cities operate; boosting productivity, enhancing services, and helping governments meet rising citizen expectations.​ ServiceNow and ThoughtLab analysed AI strategies, investment and best practice across 49 Asia‑Pacific cities to explore how cities are using AI to drive smarter urban planning, improve infrastructure, and deliver better public services.​ ​ Download the report to explore:​ How leading cities across the Asia-Pacific are applying AI across public services​ Top challenges and regional trends in urban AI adoption​ Practical steps to build future-ready, AI-powered cities Download AI‑Powered Cities of the Future: Insights for Australia & New Zealand Governments Whitepaper - [The state of AI-powered transformation in government​](https://ittech-news.com/the-state-of-ai-powered-transformation-in-government/): ServiceNow surveyed 1,248 leaders worldwide to determine the progress government organizations are making in driving AI-powered transformation at scale. ​ ​ This survey reveals what the most successful government organizations, known as “Pacesetters,” are doing differently to drive outcomes such as faster and better public services and greater employee productivity.​ ​ Download the report and discover how Pacesetters leverage AI-powered workflows to drive faster time to value, build human experiences and trust, and prepare for an evolving risk and regulatory landscape. Download The state of AI-powered transformation in government​ Whitepaper - [2025 Customer Experience Report (Public Sector)](https://ittech-news.com/2025-customer-experience-report-public-sector-2/): New Zealanders rate Government service 5.2 out of 10​ The 2025 Customer Experience Report reveals how Kiwis feel about public service experience – and what Governments can do about it. ​ Read the full report to understand the service gap between customer’s expectations and service experience, the impact of fragmented technology systems and how AI can help Governments deliver truly seamless citizen and employee experiences. Download 2025 Customer Experience Report (Public Sector) Whitepaper - [2025 Customer Experience Report (Public Sector)](https://ittech-news.com/2025-customer-experience-report-public-sector/): Australians rate Government service 5.2 out of 10​ The 2025 Customer Experience Report reveals how Australians feel about public service experience – and what Governments can do about it. ​ Read the full report to understand the service gap between customer’s expectations and service experience, the impact of fragmented technology systems and how AI can help Governments deliver truly seamless citizen and employee experiences. Download 2025 Customer Experience Report (Public Sector) Whitepaper - [The state of AI-powered Business Transformation in Banking](https://ittech-news.com/the-state-of-ai-powered-business-transformation-in-banking-6/): ServiceNow and ThoughtLab surveyed 1,125 executives from around the world to find out how much progress banks are making driving AI-powered business transformation. This survey reveals what the most successful banks, known as “Pacesetters,” are doing differently and provides actionable insights on how to future-proof operations. Download this report to learn how Pacesetters drive AI and scalable IT platforms, build human experiences and trust, and prepare for an evolving risk and regulatory landscape. Download The state of AI-powered Business Transformation in Banking Whitepaper - [AI Maturity in Banking](https://ittech-news.com/ai-maturity-in-banking-3/): Despite the rapid growth and promise of AI, ServiceNow’s second annual Enterprise AI Maturity Index reveals a surprising trend: fewer banks are making meaningful progress on their AI journey. As technologies like agentic AI open new doors for innovation, just 40% of banking leaders strongly agree they have a clear, shared vision for AI transformation. Download the AI Maturity in Banking report to uncover what sets high-performing “pacesetter” banks apart—and discover a roadmap to accelerate your AI maturity and drive stronger business outcomes. Download AI Maturity in Banking Whitepaper - [Generative Artificial Intelligence-led industry transformation - Lessons learned in the Asia-Pacific](https://ittech-news.com/generative-artificial-intelligence-led-industry-transformation-lessons-learned-in-the-asia-pacific-5/): This report from Economist Impact explores the opportunities and challenges of Generative Artificial Intelligence (GenAI) in Asia-Pacific (APAC) countries with industry-specific case studies, based on desk research, two workshops and qualitative interviews with experts and executives. It looks at the state of industry-led GenAI adoption and implementation in APAC, with a particular focus on government, financial services (banking and insurance), manufacturing, telecommunication service providers and technology service providers. Learn how organisations in various industries can drive industry-led digital transformation using GenAI. Download Generative Artificial Intelligence-led industry transformation – Lessons learned in the Asia-Pacific Whitepaper - [The state of AI-powered Business Transformation in Banking](https://ittech-news.com/the-state-of-ai-powered-business-transformation-in-banking-5/): ServiceNow and ThoughtLab surveyed 1,125 executives from around the world to find out how much progress banks are making driving AI-powered business transformation. This survey reveals what the most successful banks, known as “Pacesetters,” are doing differently and provides actionable insights on how to future-proof operations. Download this report to learn how Pacesetters drive AI and scalable IT platforms, build human experiences and trust, and prepare for an evolving risk and regulatory landscape. Download The state of AI-powered Business Transformation in Banking Whitepaper - [AI Maturity in Banking](https://ittech-news.com/ai-maturity-in-banking-2/): Despite the rapid growth and promise of AI, ServiceNow’s second annual Enterprise AI Maturity Index reveals a surprising trend: fewer banks are making meaningful progress on their AI journey. As technologies like agentic AI open new doors for innovation, just 40% of banking leaders strongly agree they have a clear, shared vision for AI transformation. Download the AI Maturity in Banking report to uncover what sets high-performing “pacesetter” banks apart—and discover a roadmap to accelerate your AI maturity and drive stronger business outcomes. Download AI Maturity in Banking Whitepaper - [Generative Artificial Intelligence-led industry transformation - Lessons learned in the Asia-Pacific](https://ittech-news.com/generative-artificial-intelligence-led-industry-transformation-lessons-learned-in-the-asia-pacific-4/): This report from Economist Impact explores the opportunities and challenges of Generative Artificial Intelligence (GenAI) in Asia-Pacific (APAC) countries with industry-specific case studies, based on desk research, two workshops and qualitative interviews with experts and executives. It looks at the state of industry-led GenAI adoption and implementation in APAC, with a particular focus on government, financial services (banking and insurance), manufacturing, telecommunication service providers and technology service providers. Learn how organisations in various industries can drive industry-led digital transformation using GenAI. Download Generative Artificial Intelligence-led industry transformation – Lessons learned in the Asia-Pacific Whitepaper - [The state of AI-powered Business Transformation in Banking](https://ittech-news.com/the-state-of-ai-powered-business-transformation-in-banking-4/): ServiceNow and ThoughtLab surveyed 1,125 executives from around the world to find out how much progress banks are making driving AI-powered business transformation. This survey reveals what the most successful banks, known as “Pacesetters,” are doing differently and provides actionable insights on how to future-proof operations. Download this report to learn how Pacesetters drive AI and scalable IT platforms, build human experiences and trust, and prepare for an evolving risk and regulatory landscape. Download The state of AI-powered Business Transformation in Banking Whitepaper - [AI Maturity in Banking](https://ittech-news.com/ai-maturity-in-banking/): Despite the rapid growth and promise of AI, ServiceNow’s second annual Enterprise AI Maturity Index reveals a surprising trend: fewer banks are making meaningful progress on their AI journey. As technologies like agentic AI open new doors for innovation, just 40% of banking leaders strongly agree they have a clear, shared vision for AI transformation. Download the AI Maturity in Banking report to uncover what sets high-performing “pacesetter” banks apart—and discover a roadmap to accelerate your AI maturity and drive stronger business outcomes. Download AI Maturity in Banking Whitepaper - [Executive Insights: Exploring the Untapped Power of GenAI in Customer Service](https://ittech-news.com/executive-insights-exploring-the-untapped-power-of-genai-in-customer-service-6/): 71% of B2B customers think GenAI will benefit CX. But how can you ensure you’re adding real value to customer service experiences? Read this ebook to learn how CX leaders can unleash the full potential of AI and GenAI. You’ll see how GenAI can help you reduce strain on customer service agents, while lowering costs. Download Executive Insights: Exploring the Untapped Power of GenAI in Customer Service Whitepaper - [L&T Technology Services to Drive Global R&D Transformation with TRATON GROUP Partnership](https://ittech-news.com/ltts-joins-traton-group-for-global-r-and-d-transformation/): L&T Technology Services (BSE: 540115, NSE: LTTS) has been chosen by TRATON GROUP to be a strategic engineering partner. This partnership is a key milestone in LTTS’ Mobility business and enhances TRATON’s global R&D transformation journey. TRATON, a global commercial vehicle manufacturer, wants to create a scalable and future-proof product development platform. In its overall strategy, TRATON is building up its portfolio of battery-electric vehicles to achieve 2029 sustainability and profitability targets. LTTS will provide engineering services in global hotspots such as Sweden, Germany, Poland, India, and the United States. The collaboration covers mechanical and software engineering, as well as […] - [Ready to see results from your actuarial investments?](https://ittech-news.com/ready-to-see-results-from-your-actuarial-investments/): Learn how AI-enhanced processes can boost innovation and profitability. More than 88% of actuaries say SAS has improved their way of working. Benefits include reduced operational costs, improved scalability of the actuarial process, portfolio optimization and faster premium deployment. Want to learn more? Check out four scenarios we developed to illustrate the benefits insurers could potentially achieve based on their company size, structure and other variables. These examples represent potential benefits only and do not guarantee any certain result or compliance goal. Download Ready to see results from your actuarial investments? Whitepaper - [Predictmedix AI Launches Mobile Diagnostics Platform for Diabetes Screening](https://ittech-news.com/predictmedix-ai-debuts-mobile-diagnostics-platform/): Predictmedix AI Inc. (CSE: PMED | OTC: PMEDF | FRA: 3QP) has entered the mobile diagnostics space by launching a direct-to-consumer diabetes screening tool. The firm has chosen India as the platform’s first market. The non-invasive solution provides fast risk assessments via smartphones with no need for blood work or clinic visits. By combining AI-driven facial and biometric technology with mobile delivery, Predictmedix AI makes it easier and more affordable for diabetes screening. The mobile diagnostics platform also easily scales across underserved populations in India. The launch is a major leap in Predictmedix AI’s goal to drive mobile diagnostics adoption […] - [5 steps to a unified insurance decisioning strategy](https://ittech-news.com/5-steps-to-a-unified-insurance-decisioning-strategy/): Unified decisions for better business, happier customers and innovation In an era of unprecedented technology-driven disruption, insurers are facing a dual challenge: Meeting rising customer expectations while navigating increasingly complex regulatory demands. To remain competitive, insurers need to streamline operations, foster greater collaboration across departments and innovate with new technologies and approaches. Making better business decisions faster and more efficiently is key to keeping a competitive edge – and overcoming operational and divisional silos is essential for making it happen. But that’s not the end of the decisioning journey. Studies prove that insurers have already embarked on investments in new […] - [How good is your communications system?](https://ittech-news.com/how-good-is-your-communications-system/): Today’s work takes place in the office, at home, and everywhere in between. And with new hybrid models of work, your communications system plays a key role in keeping your teams connected and your customers happy. So what capabilities apply to your current communications system? Download How good is your communications system? Whitepaper - [Deloitte Unveils AI Solution Suite to Transform Human and Machine Workforce Strategy](https://ittech-news.com/deloitte-launches-new-ai-solution-suite/): Deloitte Unveils AI Solution Suite to Empower the Future Workforce Deloitte has rolled out a powerful AI solution suite to help companies transform their workforce strategies. The newly launched tools Workforce Analyzer and Workforce Planner+ are designed to improve how organizations integrate AI into daily operations. With this AI solution suite, businesses can assess how artificial intelligence affects their teams and optimize processes more effectively. Supported by Deloitte’s HR AI Maturity Model and a vast library of agentic AI workflows, the suite helps HR leaders unlock efficiency and build new skills. “Deloitte’s Human Capital AI tools deliver insights that help […] - [Reply Partners with OpenAI to Deliver Scalable OpenAI Services Globally](https://ittech-news.com/reply-join-openai-to-offer-advanced-openai-services-globally/): Reply Partners with OpenAI to Expand Services Worldwide Reply, a global consulting and system integration firm, has officially become a part of OpenAI’s Services Partner Program. This exciting partnership will enable Reply to provide top-notch OpenAI Services, helping businesses speed up their journey into the world of AI. This collaboration highlights Reply’s impressive technical expertise in implementing AI solutions for large-scale business operations. The company has a proven track record of driving AI-powered transformation across various areas, including product innovation, digital engagement, and software development. Reply organizes its OpenAI Services into three main categories: Product Innovation, Conversational Agents & Virtual […] - [Accelerate Network Transformation with a Unified Networking and Security Platform](https://ittech-news.com/accelerate-network-transformation-with-a-unified-networking-and-security-platform/): The overall perception of SASE is high with organizations seeing an increase in both network performance and security posturing. However, adoption growing pains still remain – Find out how a unified SASE as a service platform removes friction in the decision making process, optimizes commercial framework, and provides a holistic approach to networking and security. Download Accelerate Network Transformation with a Unified Networking and Security Platform Now - [WebPros Strengthens Web Enablement Ecosystem with Comet Backup Acquisition](https://ittech-news.com/webpros-acquires-comet-backup-to-expand-web-enablement-ecosystem/): WebPros, the world’s leading automation and digital operations software company, has acquired Comet Backup, a rapidly growing backup and storage solution provider to Managed Service Providers (MSPs) and IT groups worldwide. This deal represents an important expansion of WebPros’ web enablement ecosystem, reaffirming its commitment to enabling the entire digital presence management lifecycle. Powering more than 60 million domains in 227 countries, WebPros already provides leading industry solutions like cPanel, Plesk, WHMCS, and 360Monitoring. The integration of Comet Backup adds leading, deduplication-driven backup technology to its repertoire, improving speed, efficiency, and data security for its large customer base. This deal […] - [Aker Solutions and Cognizant Renew Partnership to Accelerate IT Transformation with AI-Led Strategy](https://ittech-news.com/aker-and-cognizant-renew-partnership-to-boost-it-transformation/): Aker Solutions, a Norway-based energy company, has re-signed its strategic collaboration with Cognizant (Nasdaq: CTSH) in a new multi-year agreement aimed at speeding up IT transformation using an AI-first model. Since 2016, the partnership between the two firms has taken a dramatic turn. The latest expansion brings a transformation roadmap on the back of the Cognizant Neuro® platform that facilitates secure, scalable, and responsible adoption of generative AI technologies. The aim is to modernize Aker Solutions’ IT services and infrastructure to handle the dynamic nature of the energy industry. Cognizant will enhance Aker’s cloud services, application management, IT infrastructure, networks, […] - [The state of AI in business communications](https://ittech-news.com/the-state-of-ai-in-business-communications/): Discover how AI is transforming business communications with insights from RingCentral’s exclusive report, “The State of AI in Business Communications.” Stay ahead of the curve by understanding how AI is reshaping business interactions across industries. What you’ll gain: Download The state of AI in business communications Whitepaper - [Domo Expands Snowflake Partnership to Deliver Fully Managed AI Analytics Solutions](https://ittech-news.com/domo-and-snowflake-advance-ai-analytics-integration/): Domo (Nasdaq: DOMO), a leading AI and data platform, has announced an expanded strategic collaboration with Snowflake, the AI Data Cloud provider, aimed at enhancing data integration and AI analytics. This partnership introduces a comprehensive suite of Domo applications now available on Snowflake Marketplace, giving customers a simplified, secure, and scalable environment to manage their entire data journey. The extended alliance features “Powered by Snowflake”, a fully managed analytics solution where Domo handles deployment, operations, and infrastructure. Users benefit from direct access to Domo’s low-code dashboards, Magic ETL, AI capabilities, and over 1,000 data connectors—without the burden of infrastructure management. […] - [Wasabi Becomes Official Cloud Storage Partner of USA Rugby](https://ittech-news.com/wasabi-teams-up-with-usa-rugby-for-cloud-storage-partnership/): Wasabi Technologies, the cloud storage leader, has extended its sports sponsorship portfolio by becoming the Official Cloud Storage Partner of USA Rugby. The partnership is a demonstration of the common vision between the two entities, focused on fast growth, innovation, and technology-driven excellence. Recognized for serving content-intensive sectors like sports and entertainment, Wasabi provides businesses with dependable, speedy, and affordable cloud storage as content demands scale. USA Rugby is part of an exclusive roster of Wasabi sports partners that includes the Boston Red Sox and Liverpool Football Club, utilizing cloud infrastructure to maximize digital capital. USA Rugby CEO Bill Goren […] - [L&T Technology Services Opens Advanced Engineering Hub in Plano, Texas to Drive AI and Digital Innovation](https://ittech-news.com/l-and-t-technology-services-launches-ai-hub-in-plano-texas/): L&T Technology Services, a premier global engineering and technology services firm, has opened an advanced Engineering Design Center in Plano, Texas, further reinforcing its commitment to empowering U.S. customers with AI, cybersecurity, and intelligent manufacturing capabilities. A compliant ITAR facility, the new center will help in the design, development, and testing of defense technologies. A standalone Security Operations Center (SoC) will also be established, which will drive innovations in smart cities and cybersecurity solutions. To be able to house 100 engineers at inception, LTTS intends to develop over 350 high-skilled roles in verticals like mobility, smart technology, and industrial manufacturing. […] - [BrainChip and HaiLa Join Forces to Advance Ultra-Low Power AI for IoT Sensors](https://ittech-news.com/brainchip-and-haila-join-forces-to-advance-ultra-low-power-ai-for-iot-sensors/): BrainChip and HaiLa team up to demo ultra-low power AI and wireless tech for IoT, enabling smarter, long-lasting edge devices for multiple industries. - [Vultr Secures $329M to Drive Global AI and Cloud Expansion](https://ittech-news.com/vultr-secures-329m-to-drive-global-ai-and-cloud-expansion/): Vultr secures $329M in financing, led by J.P. Morgan and Bank of America, to expand its global AI and cloud infrastructure footprint. - [SmartBear Secures AI Software Development Honor for Second Year Running](https://ittech-news.com/smartbear-wins-ai-software-award-again/): SmartBear clinches the AI Software Development Solution of the Year title for the second time at the AI Breakthrough Awards. - [SUPERWISE® Unveils Open AgentOps Platform for Enterprise-Grade AI Agent Management](https://ittech-news.com/open-agentops-platform-by-superwise-launched/): SUPERWISE® launches the first open AgentOps platform for secure, scalable, and compliant AI agent operations across enterprise environments. - [Gannett Launches Taboola’s DeeperDive AI to Power USA TODAY’s Digital Innovation](https://ittech-news.com/gannett-launches-taboolas-deeperdive-ai-to-power-usa-todays-digital-innovation/): Gannett Co., Inc. (NYSE: GCI) has become the first U.S. publisher to implement Taboola’s DeeperDive, a next-generation generative AI answer engine, directly on USA TODAY’s website. This strategic move aims to offer users intelligent, real-time answers based on credible journalism from USA TODAY and its expansive USA TODAY Network. DeeperDive enables readers to engage more deeply with content by offering direct, well-contextualized answers drawn from verified articles. Unlike conventional GenAI tools that pull static data, DeeperDive leverages live editorial content and user behavior trends across Taboola’s global network of over 600 million daily users. Readers can ask questions on diverse […] - [RUCKUS Networks Unveils AI-Powered Wi-Fi 7 Solutions Tailored for the Hospitality Sector](https://ittech-news.com/ruckus-networks-unveils-ai-powered-wi-fi-7-solutions-tailored-for-the-hospitality-sector/): RUCKUS Networks rolls out AI-driven Wi-Fi 7 solutions to deliver secure, high-performance connectivity for every tier in the hospitality industry. - [Asset Intelligence Firm Dot Ai Finalizes Merger, Joins Nasdaq Stock Market](https://ittech-news.com/asset-intelligence-firm-dot-ai-finalizes-merger-joins-nasdaq-stock-market/): Dot Ai goes public via merger with ShoulderUp, raises $12M PIPE funding, and lists on Nasdaq under “DAIC” and “DAICW” starting June 23, 2025. - [Reasoning AI Models Falter Under High Complexity, Study Finds](https://ittech-news.com/reasoning-ai-models-falter-under-high-complexity-study-finds/): Apple-backed study reveals advanced AI models suffer total failure when faced with highly complex reasoning tasks, despite step-by-step training methods. - [Quantify the ROI of data management for AI readiness](https://ittech-news.com/quantify-the-roi-of-data-management-for-ai-readiness/): Generative artificial intelligence (GenAI) is all the buzz, yet 70% of top performers face data issues hindering AI progress. Informatica Intelligent Data Management Cloud™ (IDMC) steps in as an AI-powered solution delivering responsible, robust and relevant data for AI initiatives. While proposing new technology investments can be daunting, IDMC makes it straightforward. Discover how to communicate the business impact of IDMC in a way that resonates with stakeholders. Access our white paper to explore five value opportunities (inspired by business value assessments), including: Get Quantify the ROI of data management for AI readiness White Paper - [Informatica is named a Leader in the 2025 Gartner® Magic Quadrant™ for iPaaS](https://ittech-news.com/informatica-is-named-a-leader-in-the-2025-gartner-magic-quadrant-for-ipaas/): As integration demands rise, integration platform as a service (iPaaS) takes the lead by effortlessly connecting applications, services and data. It boosts efficiency, improves data consistency, streamlines multistep processes and supports the creation of composite services. Pinpoint the right iPaaS solution for your enterprise by navigating the vendor landscape with the Gartner® Magic Quadrant™ for iPaaS. Access the report to explore: Gartner Magic Quadrant for Augmented Data Quality Solutions, Melody Chien, Divya Radhakrishnan, Sue Waite, 10 March 2025GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is […] - [6 success stories: Boost ROI & efficiency with enterprise app integration](https://ittech-news.com/6-success-stories-boost-roi-efficiency-with-enterprise-app-integration/): Are you wondering how other application owners are navigating app integration and automation challenges and winning? You’re not alone, and our eBook is here to help. This isn’t your average guide. It’s a collection of real-world success stories from leading enterprises that have increased ROI, enhanced operational efficiency and accelerated app development. They’ve tackled the tricky parts, so you can learn from their journeys. With six success stories from businesses in different sectors, download this eBook to learn how: Get 6 success stories: Boost ROI & efficiency with enterprise app integration Ebook - [4 ways app owners can drive business results with AI](https://ittech-news.com/the-application-owners-ai-playbook-4-strategies-us/): Struggling to align applications with wider organizational initiatives like data, integration and AI projects? It can feel like a juggling act. This is why we created a playbook for application owners, demonstrating four key ways to drive business outcomes with AI. This isn’t just about improving apps; it’s about making them integral to your business’ success. We offer practical advice on how to overcome integration obstacles and achieve strategic alignment quickly and efficiently. Key highlights: Get 4 ways app owners can drive business results with AI Playbook - [Application owner's framework: Deploy GenAI apps on Google Cloud](https://ittech-news.com/application-owners-framework-deploy-genai-apps-on-google-cloud/): With 89% of executives ranking AI as a top three priority, the question is, are you prepared to deploy generative AI (GenAI) apps that provide accurate insights and speed up development? Our eBook has been created for application owners who are eager to implement GenAI apps on Google Cloud effectively. With a comprehensive framework, this eBook not only helps you demystify deployment on Google Cloud but also equips you with insights on the requirements for enterprise GenAI apps. Here are some of the eBook’s highlights: Get Application owner’s framework: Deploy GenAI apps on Google Cloud Ebook - [Informatica named a leader in the 2025 iPaaS Technology Value Matrix](https://ittech-news.com/informatica-named-a-leader-in-the-2025-ipaas-technology-value-matrix/): As an application owner, finding efficient solutions for disparate systems can feel overwhelming. That’s why the 2025 iPaaS Technology Value Matrix from Nucleus Research is a must-have. Get an insider look at the iPaaS market and discover why Informatica is a leader in the field. Download this comprehensive report to discover: Get Informatica named a leader in the 2025 iPaaS Technology Value Matrix Report - [4 ways app owners can drive business results with AI](https://ittech-news.com/4-ways-app-owners-can-drive-business-results-with-ai/): Struggling to align applications with wider organizational initiatives like data, integration and AI projects? It can feel like a juggling act. This is why we created a playbook for application owners, demonstrating four key ways to drive business outcomes with AI. This isn’t just about improving apps; it’s about making them integral to your business’ success. We offer practical advice on how to overcome integration obstacles and achieve strategic alignment quickly and efficiently. Key highlights: Get 4 ways app owners can drive business results with AI Playbook - [OpenAI Introduces Flexible Pricing for ChatGPT Enterprise](https://ittech-news.com/openai-introduces-flexible-pricing-for-chatgpt-enterprise/): OpenAI revamps ChatGPT Enterprise pricing with a credit-based model, offering discounts to boost adoption amid rising AI competition. - [Vivago 2.0 Empowers Users with AI-Driven Creative Platform for All](https://ittech-news.com/vivago-2-0-empowers-users-with-ai-driven-creative-platform-for-all/): HiDream.ai unveils vivago 2.0, a powerful AI tool for effortless content creation, featuring image-to-video, AI podcasts, and 300+ creative templates. - [Strategic Storage Trust VI Opens New Self-Storage Facility in Toronto](https://ittech-news.com/strategic-storage-trust-vi-opens-new-self-storage-facility-in-toronto/): Strategic Storage Trust VI opens a new 6-story facility with 1,200+ units in Toronto, expanding its presence in the Greater Toronto Area. - [U-Haul Offers Free Storage After San Antonio Floods](https://ittech-news.com/u-haul-offers-free-storage-after-san-antonio-floods/): U-Haul provides 30 days of free storage and U-Box use at 16 San Antonio-area locations for residents impacted by severe flooding. - [AI Drives Business Growth Amid Rising Fraud Risks](https://ittech-news.com/ai-drives-business-growth-amid-rising-fraud-risks/): A new BILL report reveals AI is boosting business efficiency while simultaneously increasing exposure to financial fraud risks. - [Technology Reply Secures Oracle Recognition for AI Service Excellence in Western Europe](https://ittech-news.com/technology-reply-secures-oracle-recognition-for-ai-service-excellence-in-western-europe/): Technology Reply earns Oracle AI Service Expertise in Western Europe, boosting its role in enterprise AI solutions on Oracle Cloud Infrastructure. - [Consilio Acquires TrueLaw to Advance Legal AI](https://ittech-news.com/consilio-acquires-truelaw-to-advance-legal-ai/): Consilio acquires TrueLaw, enhancing its AI legal tech suite with advanced investigation tools and narrative AI to serve global law firms more effectively. - [Rancher and Oracle Power Edge-to-Cloud for Agencies](https://ittech-news.com/rancher-and-oracle-power-edge-to-cloud-for-agencies/): Rancher Government Solutions partners with Oracle to deliver secure, edge-to-cloud computing for U.S. federal agencies using OCI and Roving Edge. - [Chart your course: A roadmap to cloud-first MDM modernization](https://ittech-news.com/chart-your-course-a-roadmap-to-cloud-first-mdm-modernization/): Master data management (MDM) is evolving, and the cloud is the future. Hear from 300 data leaders who’ve embraced cloud-first MDM to enhance efficiency, cut costs and boost innovation. This visual roadmap shows you how to leverage automation powered by artificial intelligence (AI), meet compliance goals and transform your organization’s data capabilities along your modernization journey. Download this infographic to explore the insights gained from other modernization efforts and learn: - [Scale AI Unveils Next Phase of Its Strategic Evolution](https://ittech-news.com/scale-ai-unveils-next-phase-of-its-strategic-evolution/): Scale AI receives major investment from Meta, appoints Jason Droege as interim CEO, and deepens commercial ties to advance AI innovation. - [DigitalOcean & AMD Boost AI With Cloud GPUs](https://ittech-news.com/digitalocean-amd-boost-ai-with-cloud-gpus/): DigitalOcean teams up with AMD to offer powerful cloud-based GPUs, simplifying AI deployment for developers with scalable, cost-efficient solutions. - [Empower your frontline workforce to drive business transformation](https://ittech-news.com/empower-your-frontline-workforce-to-drive-business-transformation/): Empower your frontline workforce to drive business transformation Frontline workers are tied to most businesses’ customer experience success, but, often, they are relying on solutions meant for desk-based responsibilities. With the right tools, they can ensure better customer experiences, collaboration, and job satisfaction. Read Frost & Sullivan’s white paper to learn more about how you can transform your business by prioritizing frontline worker success. Download Empower your frontline workforce to drive business transformation Whitepaper - [5 Steps to Strategic Spend Management](https://ittech-news.com/5-steps-to-strategic-spend-management/): Smart Ways to Handle Expenses and Vendor Invoices to Protect Future Growth How is your company spending its money? It’s an important question for businesses as they carefully work through big moments of uncertainty towards stability and new opportunities. But the business landscape is constantly changing. How do you stay on top of spending at a high level while also having insight into the smaller spending decisions? Each one is a chance to make your business run better. After all, every decision to spend is also an opportunity to become more efficient and profitable. A strong strategy for managing business […] - [Autonomize AI Secures $28M to Scale Agentic AI](https://ittech-news.com/autonomize-ai-secures-28m-to-scale-agentic-ai/): Autonomize AI raises $28M Series A to expand its Agentic AI platform, streamlining operations across regulated healthcare and life sciences sectors. - [LVMH Boosts Operations with AI Integration](https://ittech-news.com/lvmh-boosts-operations-with-ai-integration/): LVMH deploys predictive and generative AI to enhance operations, customer experience, and design across its luxury brands. - [Balancing Cardinality & Cost to Optimize Observability](https://ittech-news.com/balancing-cardinality-cost-to-optimize-observability/): Back in the day, monitoring was simple. Proprietary monitoring agents sent infrastructurelevel metrics like CPU-usage and another agent sent logs to a syslog server to trawl for error messages. However, as applications moved from virtual machine-based monoliths to cloud native microservice architectures running in the cloud, understanding the application and system state became much more difficult, requiring a more flexible approach to monitoring. Prometheus, the CNCF-backed open source metrics platform, has grown into the de-facto standard for monitoring cloud native environments, and we’ve moved from proprietary agents to open standards with many software components being pre-instrumented for quick and easy […] - [AI-Designed GLP-1 Peptides Outperform Semaglutide](https://ittech-news.com/ai-designed-glp-1-peptides-outperform-semaglutide/): ImmunoPrecise’s AI-designed GLP-1 peptides show superior receptor activation to Semaglutide, signaling a major leap in AI-driven drug discovery. - [BrainFreeze Unveils Granular AI Safety for Schools](https://ittech-news.com/brainfreeze-unveils-granular-ai-safety-for-schools/): Airia upgrades BrainFreeze with flexible AI safeguards, enabling secure, role-based protections tailored to diverse educational needs. - [Becoming Benchmark Ready at Fairfield County School District](https://ittech-news.com/becoming-benchmark-ready-at-fairfield-county-school-district-2/): Learn how Fairfield County adopted data informed instruction, trained their staff on interpreting data reports, and became a state leader in assessment and curriculum map development with the right people, program, and Mastery by Instructure. Fairfield County is a rural district in South Carolina situated between the capital of Columbia and Charlotte, North Carolina, committed to academic excellence. In recent years, it has received many awards, such as SCASA’s Palmetto’s Finest Award Winner, Palmetto’s Gold and Silver Award Schools, and National Beta Club Schools of Distinction, to name a few. Download Now - [Unlock workforce potential with innovative Microsoft Surface solutions-US](https://ittech-news.com/unlock-workforce-potential-with-innovative-microsoft-surface-solutions-demo/): The world continues to move toward a hybrid, flexible workforce. And IT departments must look for innovative devices to enable their teams to securely and efficiently do their best work. In the e-book Unlock workforce potential with innovative Microsoft Surface solutions, you’ll learn how Surface devices can help your organization: Download Unlock workforce potential with innovative Microsoft Surface solutions-US e-book - [Gannett Launches GenAI Answer Tool with Taboola](https://ittech-news.com/gannett-launches-genai-answer-tool-with-taboola/): Gannett unveils DeeperDive, a GenAI-powered answer engine by Taboola, to enhance reader engagement and boost monetization on USA TODAY's platform. - [Santa Clara University Unveils AI Master's Program](https://ittech-news.com/santa-clara-university-unveils-ai-masters-program/): Santa Clara University launches MSAI program for ethical, industry-ready AI professionals with hands-on training and Silicon Valley collaboration. ## Pages - [Our Publisher Sites](https://ittech-news.com/our-publisher-sites/): Our Publisher Sites Stay updated with the latest advancements, trends, and insights in the world of IT and technology. 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With 37% of businesses facing staffing shortages, AI fills crucial gaps. Companies cuts after-call work by 35%, boost CSAT by 39.2%, and save supervisors 119 minutes weekly. Discover how AI-powered assistance is redefining customer service excellence. Discover key strategies to complement your employee skills with AI: Elevate your CX with AI-assisted agents. - [My account](https://ittech-news.com/my-account/) - [Checkout](https://ittech-news.com/checkout/) - [Cart](https://ittech-news.com/cart/) - [Shop](https://ittech-news.com/shop/) - [Events](https://ittech-news.com/events/): Webinars Engage with top industry experts in interactive live sessions. Gain valuable insights into the latest trends and strategies. Access on-demand content anytime to stay informed. Conference Join a global gathering of professionals and innovators. Explore groundbreaking technologies and ideas shaping the future. Build meaningful connections and elevate your expertise. 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