They may at times have the opportunity to lead them, too. After all, in the early weeks of the Covid-19 pandemic, IT teams went to heroic lengths to enable employees to work remotely, and their efforts have deservedly earned them widespread recognition, appreciation and goodwill.
Now, expectations are higher than ever that the IT function will continue to make a major contribution to business continuity and resilience. At the same time, IT teams will be called upon to identify and deliver the innovations that ensure their organizations capture full value from new digital opportunities and don’t emerge from the crisis on the back foot, lagging behind more fleet-footed competitors.
