Wi-Fi is a key part of daily life for people everywhere. But too many people struggle with Wi-Fi performance and coverage in their homes. These issues also have a major impact on communications service providers (CSPs) because they end up fielding high volumes of help desk calls, missing out on monetization opportunities and facing the constant risk of customer churn. CSPs need solutions that can help them ensure that customers get better Wi-Fi performance
This white paper describes how the Nokia Corteca software suite helps CSPs improve the customer experience by optimizing Wi-Fi performance from end to end—on the broadband device, through the home and into the cloud. Corteca also introduces value-added services that can help CSPs enable new revenue streams, and multivendor broadband device management capabilities that can lower their operational expenditure.