Exclusive Content:

Red Hat OpenShift Service on AWS (ROSA)

Red Hat OpenShift on AWS (ROSA) has grown to...

Red Hat OpenShift – Azure Red Hat OpenShift

Azure Red Hat OpenShift has grown to become the...

Workflow Quarterly: Leadership Lessons for Uncertain Times

It’s hard to deny that our world is in...

Improve Service Delivery, Boost Employee Engagement & Constituent Satisfaction in the Public Sector

As customer expectations of for-profit companies increase around timely service, personalization, and quality, these expectations increasingly carry over to the public sector. Indeed, a December 2021 US Federal Government executive order to rebuild trust in government mandates that institutions transform constituent service delivery and CX across government agencies.

This new quantitative research from Aberdeen reveals how government organizations with Voice of the Customer (VOC) insights can achieve success and continuously improve efficiency in service delivery to constituents while simultaneously boosting employee engagement and constituent satisfaction.

Download The ROI of Voice of The Customer in Government Institutions Whitepaper

improve-service-delivery-boost-employee-engagement-and-constituent-satisfaction-in-the-public-sector
By submitting this form, you’re providing consent for ITTech News to use the information supplied as outlined in our privacy policy. This includes providing access to this download and sharing the information. Please check our privacy policy to see how we protect and manage your submitted data.

Newsletter



Don't miss

Red Hat OpenShift Service on AWS (ROSA)

Red Hat OpenShift on AWS (ROSA) has grown to...

Red Hat OpenShift – Azure Red Hat OpenShift

Azure Red Hat OpenShift has grown to become the...

Workflow Quarterly: Leadership Lessons for Uncertain Times

It’s hard to deny that our world is in...

ThoughtLab Report For ServiceNow: Navigating Macro Uncertainty

ThoughtLab Report for ServiceNow: Navigating Macro Uncertainty.Get insights from...

The key to building a customer-centric team

80% of customers now view customer experience as being...

Red Hat OpenShift Service on AWS (ROSA)

Red Hat OpenShift on AWS (ROSA) has grown to become the default choice for customers who need an Enterprise grade, turnkey service development platform,...

Red Hat OpenShift – Azure Red Hat OpenShift

Azure Red Hat OpenShift has grown to become the default choice for customers who need an application platform, built on Kubernetes and Containers, running...

Workflow Quarterly: Leadership Lessons for Uncertain Times

It’s hard to deny that our world is in the midst of profound change. An ongoing global pandemic, extreme weather, economic and market challenges......