The past decade was a period of rapid and unprecedented transformation for cloud communications.
Cloud technologies, and cloud telephony specifically, have matured greatly—richer functionalities, stronger security, better uptime, and enhancements to user experiences. The result is a market in transition, with businesses moving from data centers to the cloud at a rapid pace.
But despite the meteoric rise, the truth is that the majority of enterprise communications today remain on-premises. Large companies have unique challenges that make them hesitant to move their entire tech stack to the cloud with the flip of a switch.