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The secret to building and maintaining citizen CX momentum 

Problems need answers, and customers need exceptional service. The...

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Going Beyond the Merit Matrix: How Automation Is Changing Compensation Management

Compensation plans should go beyond a simple merit matrix model as the main way we connect pay and performance. You can evolve the way you plan and deliver employee rewards by adopting a holistic outlook on how companies can (and should!) make pay decisions.

We know creating a strong compensation strategy is time-consuming work. And, the outcome of these strategies will definitely impact everyone at your company. Since talking about pay can be a delicate topic, try to keep a fair but competitive mindset when planning your compensation and total rewards programs.

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