In a rapidly evolving digital landscape, the Global Quality Index Report 2024 uncovers critical insights into how top performing organisations are balancing priorities including customer experience, time-to-market and high-quality software, while managing costs to stay competitive. As client-facing products and software become more critical, the demand for higher quality is intensifying, driven by the need for speed, reliability, and availability. Delivering high-quality software has become a strategic imperative for businesses, especially as they grapple with increasingly complex, interconnected systems, rising security concerns, the need for resilience, and the challenge of supporting diverse platforms and channels.
