The foundation of digital business is trust.
Today’s digitally-savvy consumers expect companies to step up as trust leaders in their communities, workplaces, and marketplaces.
From living their brand purpose to respecting customer data to delivering valuable experiences, trust is earned – and broken – with every experience.
And while this new research found that 69% of EMEA leaders are facing even more challenges in earning customer trust than before the pandemic, the data also reveals important opportunities for building – and rebuilding trust – and what that means for the bottom line.
