With remote selling and digital experiences becoming the primary way of engaging with customers, updating your customer relationship management (CRM) solution is more important than ever. Learn how to unify customer data, keep sales and marketing aligned and preserve ROI by downloading this CFO guide eBook. In it you’ll discover how Dynamics 365 equips you to meet these challenges by:
- Helping sales teams connect and collaborate, even when selling remotely, with Microsoft Teams and Outlook.
- Enabling seamless collaboration while maximising existing investments in productivity tools and the data they generate – with Microsoft 365.
- Aligning sales and marketing by unifying Microsoft 365, CRM, social media and other data to personalise engagements with your customers.
- Running meetings and webinars with Microsoft Teams and Dynamics 365 Marketing.
Determining the next best way to interact with customers by capturing their feedback and conducting sentiment analysis.