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Top 7 trends enhver CEO bør kende om fremtiden inden for detailhandel

Med stigende kundeforventninger til strømlinede og mere personlige shopping-oplevelser tager detailhandlere nye teknologier til sig for at hjælpe dem med at levere mere intuitive og effektive detailoplevelser, der fremmer salget.

Læs rapporten Top 7 trends enhver CEO bør kende om fremtiden inden for detailhandel for at forstå de centrale spørgsmål, som detailhandlere vil fokusere på i det kommende år, herunder:

  • Udvikling af autentiske brands – indfri de kundepræferencer, som generation Y og Z har i forbindelse med autenticitet, værdier og engagement.
  • Skabe fordybende oplevelser – skabe Augmented Reality- og Virtual Reality-oplevelser i butikken og i hjemmet.
  • Omfavne gnidningsløs handel – optimere personalisering, betalinger, gennemførelse og sikkerhed for at opbygge brandloyalitet.
  • Muliggøre intelligent drift – brug af AI- og deep learning-værktøjer til at forbedre kundeservice, lagerstyring og dataanalyse.

Downoad Top 7 trends enhver CEO bør kende om fremtiden inden for detailhandel Whitepaper

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