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The secret to building and maintaining citizen CX momentum 

Problems need answers, and customers need exceptional service. The...

Measuring Social Impact Guide for Grantmakers and CSR Professionals

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Bring world-class customer experiences and calling into Microsoft Teams

Microsoft 365 is a key platform for employee productivity for organizations everywhere. Those organizations can count on the widespread adoption of well-established apps like Word, Outlook, and Excel. Many are also looking to maximize their investment by driving usage in other services included in their subscription, like Microsoft Teams.

Remote and hybrid work has also become the norm. Teams saw increased adoption as a result, with millions now using the platform daily. Dispersed employees use messaging and video conferencing capabilities to collaborate, keeping them connected despite not being in the same physical location.

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