A cloud PBX offers incredible advantages over an on-premises PBX
1. Unify business communications
A unified solution offers enterprise-grade features such as phone, faxing, SMS, IVR, call queues, team messaging, video meetings, and voicemail—all on one platform.
2. Easily manage multiple locations
A single solution with global availability is easier to manage and can be administered from a single portal using a desktop or mobile phone.
3. Add and remove services at any time
Cloud solutions are flexible and scalable, allowing you to easily add services or remove users at any time. Providers offering a 99.999% uptime SLA ensure your business never halts.
4. Meet all of your security and compliance needs
Security, service delivery, and architecture as well as industry compliance (CCPA, GDPR, HIPAA,FINRA) are fully managed by the cloud provider.
5. Eliminate your infrastructure management costs
Best-in-class cloud solutions are hosted in top-tier and redundant data centers.
All aspects of the infrastructure are managed and monitored 24/7/365 by the provider.
6. Support mobile and remote workers
Workers can make calls, send messages, and start video calls at any time and on their device of choice—PC, mobile, or tablet.
7. Always have the latest features
Updates are free, automatic, and come with the latest features with no impact to users or disruption to business.