Disruption has put both CIOs and CFOs in the driver’s seat for digital and finance transformation. And the good news is that they’re in agreement on...
Getting executive buy-in and funding to jumpstart a digital transformation requires a solid business case that focuses on the outcomes of the investment. Once...
The Advance of Business-Owned Technology: Improving Collaboration Between IT and Finance
CIOs often face a common challenge: they must find the balance between focusing on...
The majority (56%) of digital-first organisations in Asia–Pacific have already deployed customer identity and access management (CIAM) technology, with a further 32% planning a...
Of the customer service and CX leaders RingCentral and Benchmark Portal surveyed, 55.9% of them cited “increased workload” as the main contributor to employee...
The role of the CFO has transformed from that of a historical record keeper to a forward-looking strategist. While historical financial metrics will always...
The Focus on Sustainability in Business Models
The modern organisation has a unique opportunity to embrace environmental momentum and build sustainability into every part of...
Too many brands are losing customer trust (and revenue) in their digital interactions. By becoming guardians of customer trust, CMOs could build more revenue—and...
80% of customers now view customer experience as being...
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.AcceptPrivacy policy
