On Demand Webinar
Join us for RingCentral’s CX Book Club Event. During this webinar, we will be featuring Annette Franz’s new book, Built to Win. Franz outlines 10 key principles to building a customer centric culture — which begins with a people-centric culture. 2022 is the Year of the Agent ~ does your culture and company values enable your agents along with the rest of the organization to provide a customer-centric experience? During this hour webinar, you will learn:
Chief Amazement Officer Shepard Presentations
Author of Built to Win and Founder and CEO Journey, Inc
CX Client Principal, Contact Center RingCentral
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