Managing an average of 100,000 monthly application alerts across 25 monitoring tools without critical context in ServiceNow tickets is challenging, especially regarding mean-time-to-resolve (MTTR).
Autodesk, Inc., a 3D design, engineering, and entertainment software leader, had a small and globally distributed NOC that struggled to filter and identify actionable insights from thousands of noisy inbound alerts, turning them to AIOps platform.
Learn how Autodesk uses the BigPanda Intelligence and Automation platform to consolidate noisy alerts into actionable incidents, driving a significant 69% reduction in incidents while improving MTTR by 85%.
