A hands-on, practical approach to a successful AIOps journey
More than ever before, today’s users require near-continuous availability. Customer-facing services, internal corporate systems, and back-end services are treated as utilities. Today, network connectivity and healthy, functioning applications are as fundamental to most businesses as electricity.
For the teams that own service availability, this means not only configuring for high availability, but also maintaining proactive 24/7 awareness of service health, service-related changes, and effective monitoring so that teams can detect the smallest of issues and intervene — before users are ever impacted.
Whether operations are centralized in an OpsCenter (or a NOC), or distributed across several SRE or DevOps-based teams, someone has to constantly monitor the health, availability and performance of key services, and determine when and how to take action to maintain service uptime and SLAs.
