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The Enterprise Guide to Building a Better CX Strategy

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xMatters overview sep 7 2021, 8:00 am – 8:30 am PST

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Convergence and adoption of AI and ML countering the cyber threat

During the last few years, we have witnessed an increase in advanced cyber attacks. Cybercriminals utilize advanced technology to breach the digital boundary and exploit enterprises’ security vulnerabilities. No industry feels secure; security professionals do their utmost to close security gaps and strengthen their cyber defense. As new technologies pop up at an unprecedented rate, cybersecurity professionals are literally “chasing the tail”; they need time to train themselves in new systems and processes understand how they work, and adopt best practices to protect them against cyber threats.

To counter advanced technology a high-tech toolbox is needed. Technologies such as artificial intelligence (AI) and machine learning (ML) have come into play and are used in the cybersecurity industry. Can this inseparable duo play a significant role in the fight against cybercriminals in a way that eliminates inefficient human behavior and perception from the equation?  Can security systems “be educated” to discover anomalies of behavioral changes as soon as they happen?

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