AI is transforming the way Asia-Pacific cities operate; boosting productivity, enhancing services, and helping governments meet rising citizen expectations.​

ServiceNow and ThoughtLab analysed AI strategies, investment and best practice across 49 Asia‑Pacific cities to explore how cities are using AI to drive smarter urban planning, improve infrastructure, and deliver better public services.​

​ Download the report to explore:​

  • How leading cities across the Asia-Pacific are applying AI across public services​
  • Top challenges and regional trends in urban AI adoption​
  • Practical steps to build future-ready, AI-powered cities

Download AI‑Powered Cities of the Future: Insights for
Australia & New Zealand Governments Whitepaper

AI‑Powered Cities of the Future: Insights for Australia & New Zealand Governments