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EMEA Consumer Voice Report 2024

As of 2024, 78% of Europe, Middle East and Africa (EMEA) consumers say they are less loyal to brands now than they were two years ago.  Customer expectations are evolving, with 70% of EMEA consumers saying they would like to see all brands offering full 24/7 customer service become standard practice by 2030.  That being […]

8 KPIs transportation leaders are prioritizing this year

Transportation leaders are always seeking out actionable data to create a competitive advantage in their operations and finances. However, businesses can be paralyzed with indecision by deploying too many low-quality metrics. Utilizing data from Uber Freight’s extensive network, metrics can offer a comprehensive view of market dynamics and carrier performance, enabling businesses to optimize strategies, […]