The CCO guide to frictionless customer experiences for technology providers
How can technology providers fuel anything-as-a-service (XaaS) growth AND reduce costs? When you automate and streamline processes across your ecosystem, you’ll decrease cost to serve while meeting ever-evolving customer expectations for speed and convenience. Learn how you can increase customer loyalty, make employees happier and more productive and improve your bottom line in this Chief […]
The CCO guide to frictionless customer experiences for technology providers
How can technology providers fuel anything-as-a-service (XaaS) growth AND reduce costs? When you automate and streamline processes across your ecosystem, you’ll decrease cost to serve while meeting ever-evolving customer expectations for speed and convenience. Learn how you can increase customer loyalty, make employees happier and more productive and improve your bottom line in this Chief […]
3 strategies for CX leaders to unlock AI-powered transformation
How can you consistently give customers exceptional service, while optimising your cost savings? Read this ebook to learn how ServiceNow helps organisations like yours boost efficiency and customer satisfaction by streamlining and automating customer service operations. See how you can empower your CX teams with 360-degree visibility to resolve customer issues efficiently and transparently. Download […]
3 strategies for CX leaders to unlock AI-powered transformation
How can you consistently give customers exceptional service, while optimising your cost savings? Read this ebook to learn how ServiceNow helps organisations like yours boost efficiency and customer satisfaction by streamlining and automating customer service operations. See how you can empower your CX teams with 360-degree visibility to resolve customer issues efficiently and transparently. Download […]
Simplify Your Field Service Technology Selection
How can you enhance productivity and customer satisfaction while reducing field service costs? Read the 2023 Gartner® Market Guide for Field Service Management to find out. You’ll see how you can manage employees and third-party resources more efficiently, automate your scheduling and help customers find the answers they need with self-service. Download Now
Simplify Your Field Service Technology Selection
How can you enhance productivity and customer satisfaction while reducing field service costs? Read the 2023 Gartner® Market Guide for Field Service Management to find out. You’ll see how you can manage employees and third-party resources more efficiently, automate your scheduling and help customers find the answers they need with self-service. Download Now
IDC FutureScape: Worldwide Healthcare Industry 2024 Predictions
This IDC FutureScape provides executives across the globe with actionable insights and analysis for future healthcare industry scenarios. The intended readers include but are not limited to members of the business, clinical, and IT leadership of healthcare provider (HCP) and payer organizations worldwide. The IDC FutureScape 2024 predictions suggest that healthcare organizations will prioritize mastering […]
IDC FutureScape: Worldwide Healthcare Industry 2024 Predictions
This IDC FutureScape provides executives across the globe with actionable insights and analysis for future healthcare industry scenarios. The intended readers include but are not limited to members of the business, clinical, and IT leadership of healthcare provider (HCP) and payer organizations worldwide. The IDC FutureScape 2024 predictions suggest that healthcare organizations will prioritize mastering […]
Executive Insights: Exploring the untapped power of GenAI in customer service
71% of B2B customers think GenAI will benefit CX. But how can you ensure you’re adding real value to customer service experiences? Read this ebook to learn how CX leaders can unleash the full potential of AI and GenAI. You’ll see how GenAI can help you reduce strain on customer service agents, while lowering costs. […]
Executive Insights: Exploring the untapped power of GenAI in customer service
71% of B2B customers think GenAI will benefit CX. But how can you ensure you’re adding real value to customer service experiences? Read this ebook to learn how CX leaders can unleash the full potential of AI and GenAI. You’ll see how GenAI can help you reduce strain on customer service agents, while lowering costs. […]
