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6 steps to a stronger security posture through automation

The ever-increasing frequency and costs of cyberbreaches mean you need to create the strongest possible security in your organisation. But how can you achieve this while still supporting innovation and change? By orchestrating your security operations—as well as risk and IT asset management—on a single platform. Read this ebook for six steps to a more […]

Top 10 ways to anticipate, eliminate, and defeat cyberthreats like a boss

With 90% of organisations saying digital transformation introduces new risks, what if you could enable agility in technology innovation safely and confidently? Discover how easy it is to drastically improve your risk and security hygiene in this guide. You’ll get use cases for integrating teams and automating workflows across risk and security management, empowering you […]

Anticipate, prevent, and minimize the impact of business disruptions

Today’s business leaders are facing an uncertain landscape with increasing operational risk. Read this guide to discover how you can enable confident risk-based decisions across business and IT by building a proactive, comprehensive and competitive resilience strategy—especially in times of uncertainty and disruption. Start building a resilience programme that can give you a competitive edge, with […]

Advancing your risk management maturity

Maturing your risk management programmes is vital for meeting enterprise-wide objectives. Get insights on how you can raise the maturity level of enterprise risk management. You’ll discover how your teams can make better decisions that lead to greater outcomes, by connecting business and IT with a common language on a single platform. Download Advancing your […]

Executive Insights: Exploring the untapped power of GenAI in customer service

71% of B2B customers think GenAI will benefit CX. But how can you ensure you’re adding real value to customer service experiences? Read this ebook to learn how CX leaders can unleash the full potential of AI and GenAI. You’ll see how GenAI can help you reduce strain on customer service agents, while lowering costs. […]

6 steps to a stronger security posture through automation

The ever-increasing frequency and costs of cyberbreaches mean you need to create the strongest possible security in your organisation. But how can you achieve this while still supporting innovation and change? By orchestrating your security operations—as well as risk and IT asset management—on a single platform. Read this ebook for six steps to a more […]

Overcoming the hurdles to delivering patient care

How can healthcare organisations overcome the hurdles to patient care when faced with numerous operational challenges affecting care teams? By streamlining every interaction, appointment, and point of contact through the ServiceNow platform. Explore this ebook to discover how healthcare providers, similar to yours, are revolutionising healthcare operations with ServiceNow. They’re reclaiming valuable time for staff […]

CUSTOMER EXPERIENCE (CX) TRENDS

88% of customers say that one of the most valuable parts of the customer experience is getting timely answers from service agents. Read this report to discover how to satisfy customers who are feeling disconnected, by getting them to a live agent faster and more efficiently. See how you can empower agents with real-time information […]

Accelerate XaaS with frictionless CX in tech

How can technology providers accelerate anything-as-a-service (XaaS) growth, while lowering costs? By breaking down silos across the CX ecosystem, you can decrease cost to serve and meet customer expectations for fast, convenient service experiences. Read this ebook to learn how you can drive customer loyalty, increase productivity and improve your bottom line, by automating and […]

3 ways to optimize the lead-to-cash cycle and increase revenue

When you connect your front, middle and back offices with a single, AI-enabled platform, you’ll deliver unified customer journeys that drive loyalty. Read this guide to learn how ServiceNow can give CX teams real-time visibility and control to address lead-to-cash needs efficiently, simply and transparently, while reducing costs. Download 3 ways to optimize the lead-to-cash […]