EMEA Consumer Voice Infographic 2024
With 78% of customers saying they’re less loyal to brands now than they were two years ago, we asked 15,000 consumers what they really want from organizations like yours. View the highlights of our 2024 EMEA Consumer Voice Report to see how 86% say they most value quick, real-time support as part of their experience, […]
EMEA Consumer Voice Report Infographic 2024
As of 2024, 78% of Europe, Middle East and Africa (EMEA) consumers say they are less loyal to brands now than they were two years ago. Customer expectations are evolving, with 70% of EMEA consumers saying they would like to see all brands offering full 24/7 customer service become standard practice by 2030. That being […]
