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Empowering Customer Experience

To better understand the customer and employee landscape facing them, and what it means for organisations today, ServiceNow worked with Opinium Research to commission a survey of 15,000 adults across EMEA. This research was carried out with a view to find out exactly what a successful customer experience strategy should look like both now and […]

Advancing New Zealand’s Healthcare System​

5 myths about technology in healthcare, busted. New Zealand’s healthcare system has long been the envy of the developed world. It is effective, accessible, affordable and equitable. ​ Yet, left to its own devices, it is becoming increasingly clear that the system will begin to fail on all these measures – possibly sooner than we […]

Advancing Australia’s Healthcare System​

5 myths about technology in healthcare, busted. Australia’s healthcare system has long been the envy of the developed world. It is effective, accessible, affordable and equitable. ​ Yet, left to its own devices, it is becoming increasingly clear that the system will begin to fail on all these measures – possibly sooner than we imagine. […]

ServiceNow Healthcare eGuide ​

Streamline the delivery of value-based care with the ServiceNow Digital Health Platform Facing critical challenges like staff shortages and the need for increased productivity, the healthcare sector is seeking innovative solutions. ServiceNow’s Digital Health Platform provides a vital response, enhancing patient care and operational efficiency through seamless data integration and streamlined workflows. It automates processes, […]

Say YES to Investing in Patients and Care Teams​

How today’s healthcare leaders are reducing costs and innovating for a better tomorrow for patients, care teams, and communities Healthcare in the 21st century is complicated. Around the world, patients must navigate an often-bewildering system to get the care they need. Care teams, whose workload keeps growing, must balance the increasing demand for services with […]