Megatrends Webinar OnDemand
In this webinar, we’re joined by Simon Morris, UKI Area VP at ServiceNow and Kelley Steven-Waiss, Chief Transformation Officer/VP at ServiceNow, to discuss the key trends of today, how leaders should approach them, and the opportunities presented by new technologies. Following the launch of our Megatrends eBook, featuring quotes from our customers such as Aviva, […]
Close the Gap: Connect your onsite store business with your overarching company processes
Make a difference to your store operations with ServiceNow, connect your onsite store business with your overarching company processes to seamlessly manage all your data on one platform. Download Now
Unveiling the power of megatrends
We asked customers, partners, and our own internal executives for their take on the opportunities and risks facing us as we head into 2024. Explore our full eBook for a breakdown of the four ‘megatrends’ set to dominate the business agenda this year, including: Find the full trends overview — what they are, and why […]
Raise the bar for banking experiences
It’s harder than ever to stand out in today’s banking environment. From new competitors chipping away at market share to corporate giants launching fintech ventures, it seems everyone has banking ambitions. With so much noise in the market, frictionless, omnichannel customer experiences are crucial. Download this ebook and learn why transforming your middle and back […]
Customer service insights in the GenAI era
Join us as we unveil exclusive insights from our CX Trends survey. Discover the intricacies of connecting with the customer, empathize with challenges agents confront daily, and understand the pressures weighing on CX leaders. Immerse yourself in a thoughtful conversation among industry experts as they share individual experiences and discuss strategic recommendations, including how AI […]
Claims in the age of generative AI
Claims in the age of generative AI Understanding the future impact of AI advances The rise of generative AI has the potential to turn the claims department on its head, with claims being handled more efficiently than ever. But how will the role of the handler change, and how can leaders prepare? Watch Now
Demo Virtual Wards Discharge Optimisation and Shared Services
Understand more about our Virtual Wards operating model from industry and solutions specialist, Marc Engall at ServiceNow. Watch Now
Inside customer experience for manufacturing
In ServiceNow’s global survey of 1,900 manufacturing leaders, more than 80% said they place a high focus or level of investment on improving both sales and after-sales service experiences. It’s a must for unlocking new revenue streams and delivering the type of frictionless customer experiences that drive profitability. Read this report to see how you […]
3 Strategies for Reaping the ROI of RPA
Traditional automation can be intensive and expensive. That’s because it’s generally built on complex programming and coding by professional developers, which becomes difficult to maintain when resources are thin, and budgets are tight. But companies that have turned instead to robotic process automation (RPA) are reaping great payoffs: estimated ROI in under 18 months. Read […]
Elevate your customer experience journey
Are you looking to take your customer experience to the next level? Look no further than the latest cutting-edge digital customer experience strategies. Explore expert insights and advice to elevate your CX game and create an exceptional customer experience. What you’ll discover: Revolutionize Your CX Strategy Today
