Driven by the possibilities of 5G, communications service providers (CSPs) are looking to embrace multi-year strategies that drive growth. To get there, CSPs need to shift away from archaic, labor-intensive processes and start thinking differently about the foundational impact of outdated network inventory.
Read this eBook to learn how trusted and transparent network data provides the foundation needed to achieve future innovation and expansion. Only then can CSPs unlock the power of end-to-end automation and offer the digital-first, customized services that customers expect.
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There is an unprecedented change in the telecom industry right now. Recent years have seen telecom networks become the mission-critical backbone for many businesses. Networks must be always-on, reliable, secure, and agile—and if they aren’t, business disruptions can follow.
Download this Ebook and discover how CSPs can fuel growth and lower costs by automating the end-to-end service lifecycle on a single platform. The result? Digital-first services launch faster, frictionless experiences inspire loyalty across customers and employees, service operations are automated, and network investments align with business goals.
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Nearly half communication service providers highlight that their organisations are stuck in the initial stages of their digital transformation journey. The challenges that their organisations face include include diminishing profits from traditional telecom services and competition from non-traditional market players.
To address these issues, CSPs are compelled to shift away from conventional telecom approaches, accelerate their digital transformation, and adopt a digital-native telco model. This involves reshaping their product and service offerings while revolutionizing their operational processes.
This IDC infobrief delves into these challenges and suggests leveraging advanced technologies like 5G, artificial intelligence and machine learning (AI/ML), as well as automation and orchestration for both business and operational transformations.
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Generative artificial intelligence (GenAI) is making big waves across industries of all shapes and sizes. And telecommunications is no different.
But how will it change your day-to-day operations? And how do you separate the hype from the reality? Our latest whitepaper explores the impact GenAI is already having and takes a closer look at what telcos can do next.
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As business environments become more complex, consumer-like experiences are key for your employees to perform and drive the business forward. So how can you make services efficient while building more productive teams? See how HR leaders boost productivity and engagement in this new report. You’ll learn why unifying services across the employee journey is vital for eliminating friction and driving success.
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Learn how Fairfield County adopted data informed instruction, trained their staff on interpreting data reports, and became a state leader in assessment and curriculum map development with the right people, program, and Mastery by Instructure.
Fairfield County is a rural district in South Carolina situated between the capital of Columbia and Charlotte, North Carolina, committed to academic excellence.
In recent years, it has received many awards, such as SCASA’s Palmetto’s Finest Award Winner, Palmetto’s Gold and Silver Award Schools, and National Beta Club Schools of Distinction, to name a few.
