How your Shared Services Organisations Can Do More With Less
Find an efficient, cost-effective way to enable shared services, by laying a powerful digital foundation that unifies workflows and experiences across departments. Get started with our Imperative Guide. Inside, you’ll learn how to deliver enterprise and departmental shared services at lower cost, while unlocking actionable data for your entire organisation. Download Now
Elevate the employee experience with ESG
What does employee experience have to do with ESG? Discover the missing link in this ebook. By using digital workflows to build a hybrid work model, you’ll see how you can meet your ESG goals by enabling employees to work from anywhere, reducing your carbon footprint and building a reputation for ESG excellence. Download Now
Customer Insights – Employee Experience Testimonials
To drive productivity across your entire organisation, you need to give your employees frictionless experiences, at every touchpoint. By connecting people and processes with a single platform, you can drive engagement and productivity across your organisation, and guide employees through every part of their journey. Read this ebook to learn how ServiceNow customers are igniting […]
Next-Generation Shared Services – Driving Continuous Improvement Through Automation
Hear what employees think of their organisation’s current shared services, and discover how implementing automation into the process can boost your organisation’s scalability, efficiency, agility, cost savings, customer experiences, and perhaps most importantly, employee experiences – by giving employees more accurate outcomes and more time for innovating and upskilling. Read IDC’s report on next-generation shared […]
3 steps to transforming security operations
It takes organisations 280 days on average to identify and contain a cyberbreach. But IT security leaders who can connect and automate security, risk, IT, and asset management workflows on a single platform can improve the mean time to contain breaches by 85%. Read this guide to learn how you can transform your IT security […]
3 steps to transforming security operations
It takes organisations 280 days on average to identify and contain a cyberbreach. But IT security leaders who can connect and automate security, risk, IT, and asset management workflows on a single platform can improve the mean time to contain breaches by 85%. Read this guide to learn how you can transform your IT security […]
3 steps to transforming security operations
It takes organisations 280 days on average to identify and contain a cyberbreach. But IT security leaders who can connect and automate security, risk, IT, and asset management workflows on a single platform can improve the mean time to contain breaches by 85%. Read this guide to learn how you can transform your IT security […]
Strategies for cultivating frictionless customer and agency experiences
How can governments provide quick, transparent and seamless service experiences, every time? Read this ebook to learn how you can build trust by delivering consistent experiences across channels, with automation and AI. You’ll see how agencies like yours can digitise service delivery for businesses and customers while streamlining collaboration across departments and other agencies using […]
Navigating the tides of change: The need for evolution in customer service experience
Dealing with disconnected customer service and operations is frustrating for both customers and employees. So how can you deliver seamless customer service experiences that maximise satisfaction while minimising costs? Read this ebook to learn how you can drive productivity, increase efficiency and reduce costs by streamlining your customer service operations with automation. Download Now
Navigate the era of new customer expectations: An interactive guide to maximizing engagement and revenue streams
CCOs face mounting pressure to balance business needs with evolving customer expectations. So how can you elevate customer experiences at scale? By driving customer retention, reducing manual effort and lowering costs, with strategic automation enabling streamlined customer service operations. Find out how in this CCO’s guide. Download Now